IT Operations Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source Inc. Full time

We're looking for an IT Operations Specialist to join our team at Net2Source Inc. This is a unique opportunity to work in a dynamic environment where you'll be responsible for ensuring the smooth operation of our systems and services.

About the Job

You'll be working closely with our development and infrastructure teams to identify and resolve technical issues, as well as developing and implementing process improvements to enhance system reliability and efficiency.

About the Company

We're a forward-thinking organization that values innovation and teamwork. Our employees are passionate about delivering exceptional results and making a real impact on our business.

Key Responsibilities
  • Monitor and Resolve Issues: Identify and resolve technical issues, collaborating with cross-functional teams to ensure seamless system performance.
  • Develop Process Improvements: Develop and implement process improvements to enhance system reliability and efficiency.
  • Ensure ITIL Best Practices: Ensure adherence to ITIL best practices, including incident, problem, and change management.
  • Communicate Effectively: Serve as the point of contact for critical incidents and updates to stakeholders.


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