Contact Centre Representative

Job DescriptionThis role is responsible for attending to inbound calls and enquiries regarding consumer financial products and services.The ideal candidate will possess strong customer service skills, be able to provide accurate and timely information, and offer effective solutions to customer queries.ResponsibilitiesTo handle calls professionally and...

We are seeking a highly motivated Contact Centre Supervisor to join our team at Telecontinent. As a key member of our operations team, you will play a vital role in ensuring the highest standard of service experience for our customers.Responsibilities include:Managing day-to-day contact centre operations.Leading a team of contact centre agents.Developing and...

As a Contact Centre Agent at Prudential Hong Kong Limited, you will play a critical role in delivering exceptional customer service and ensuring that our customers receive accurate and timely information.Your key responsibilities will include:Answering customer calls and responding to queriesProviding accurate and up-to-date information to...

Our Contact Centre plays a critical role in delivering exceptional customer experiences, and we are seeking a skilled Telephone Servicing Associate to join our team.Main ResponsibilitiesManage customer interactions via telephone to achieve service level agreements and cost-effective managementPlan and organize Contact Centre activities to meet customer...

About the RoleWe are seeking a talented individual to join our Contact Centre team as a Customer Service Executive. The successful candidate will be responsible for delivering exceptional customer service via telephone, meeting and exceeding customer expectations.Key Responsibilities:Provide polite, professional, and accurate responses to customer...

About the CompanyOur client is a leading developer of integrated resort facilities in Asia and Europe. They are committed to providing exceptional customer experiences and are seeking an experienced professional to assist in the management of their contact centre operations in Macau.The successful candidate will have a strong background in customer service...

Job OverviewWe are seeking a skilled Customer Service Representative to join our Contact Centre team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

Prudential is a partner for every life and protector of every future. Our purpose fosters a culture of diversity and inclusion, empowering our people, customers, and partners to thrive.Job Purpose:The incumbent provides an efficient and high-quality telephone service facility to customers, meeting and exceeding their expectations. Key Performance Indicators...

Job OverviewWe are seeking a highly motivated and customer-centric Contact Centre Representative to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional customer service through inbound calls, ensuring quality assurance, and cross-selling banking products.This is an exciting opportunity for individuals who...

At Prudential Hong Kong Limited, we are partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.We provide a platform for our people to do their best work and make an impact to the business, and we...

At ZFX, we are seeking a skilled Customer Service Representative to join our team in Kuala Lumpur. As a customer-centric organisation, we value individuals who can deliver exceptional service and support to our clients.The ideal candidate will possess at least a Diploma/Degree and have 2-3 years of experience in customer service/contact centre. Fluent...

Contact Centre OperationsWe are seeking an experienced professional to assist in the management of our contact centre operations in Macau. The successful candidate will have a strong background in customer service and team leadership, with experience in motivating and guiding team members to achieve sales targets and provide exceptional customer...

Job Summary: We are seeking an experienced Call Centre Quality Monitoring Manager to oversee the overall management of our CQM team. The successful candidate will be responsible for evaluating and analysing risk and compliance requirements, as well as supporting our Bank's compliance and risk management strategy.**Key Responsibilities:**Oversee and manage...

Job OverviewWe are seeking an experienced and results-driven Team Leader to oversee the day-to-day operations of our Contact Centre. This is a fantastic opportunity for a motivated professional to join our team and contribute to delivering exceptional customer service.Salary and BenefitsCompetitive base pay, negotiable upon discussionKPI allowance: up to...

About the RoleThe ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be required to handle multiple calls simultaneously, respond to customer inquiries, and resolve issues in a timely and professional manner.

Clearance Representative - Lead RC727221 Job SummaryWe are seeking a highly skilled Clearance Representative - Lead RC727221 to join our team at FedEx. As a key member of our operations team, you will be responsible for providing clearance and brokerage support to external customers.Key ResponsibilitiesProvide clearance and brokerage support to external...

Job OverviewWe are seeking a highly skilled and dedicated individual to join our team as a CUSTOMER SERVICE REPRESENTATIVE. As a customer service representative, you will be responsible for handling customer enquiries and resolving issues in a clear and timely manner.About the RoleProvide exceptional customer service by responding to customer calls and...

About UsAt StoreHub, we believe that everyone deserves access to cutting-edge technology. Our platform is designed to help retailers and restaurants streamline their operations and improve customer experience.As a Customer Care Representative, you will be the first point of contact for our clients, providing timely and accurate assistance through various...

About the RoleThis exciting opportunity exists for a highly skilled Team Leader to lead our Contact Centre team. You will play a vital role in ensuring that we deliver exceptional customer service and meet our business objectives.Key ResponsibilitiesOversee the daily operations of the Contact Centre to achieve outstanding service delivery and meet/exceed...