Assistant Call Centre Supervisor Position
6 days ago
We are seeking an experienced professional to assist in the management of our contact centre operations in Macau. The successful candidate will have a strong background in customer service and team leadership, with experience in motivating and guiding team members to achieve sales targets and provide exceptional customer experiences.
Key Responsibilities:
- Assist the manager in leading and motivating shift supervisors, coordinating activities, and setting clear goals to align subordinates with the company's objectives.
- Provide extra support to shift supervisors to enhance work efficiency, achieve sales targets, and contribute to team discussions.
- Assist the manager in rate management tasks like setting room rates and room packages in PMS.
- Build strong relationships with internal and external stakeholders to effectively resolve key issues through constructive communication.
- Work closely with operations and shift supervisors to gather market and team performance insights, analyze gaps, and provide solutions or strategy recommendations to managers as needed.
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Call Centre Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Full timeJob DescriptionWe are looking for a skilled CALL CENTRE ASSOCIATE to join our team. As a call centre associate, you will be responsible for providing exceptional customer service and resolving customer enquiries in a timely and professional manner.About the RoleKey Responsibilities:Handle customer calls and respond to their queries in a clear and accurate...
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Call Centre Team Member
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Claims Management Services Ltd Full timeWelcome to Sedgwick Claims Management Services Ltd, where we value the right of privacy of the companies and individuals we serve. Our company's caring counts commitment is to maintain the trust of those we serve by complying with all applicable privacy and data protection laws.Our Offer:A rewarding career opportunity in our dynamic Call Centre team.The...
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Contact Centre Assistant Manager Role
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeAbout the CompanyOur client is a leading developer of integrated resort facilities in Asia and Europe. They are committed to providing exceptional customer experiences and are seeking an experienced professional to assist in the management of their contact centre operations in Macau.The successful candidate will have a strong background in customer service...
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Contact Centre Supervisor
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full timeWe are seeking a highly motivated Contact Centre Supervisor to join our team at Telecontinent. As a key member of our operations team, you will play a vital role in ensuring the highest standard of service experience for our customers.Responsibilities include:Managing day-to-day contact centre operations.Leading a team of contact centre agents.Developing and...
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Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full timeAbout the RoleThis exciting opportunity exists for a highly skilled Team Leader to lead our Contact Centre team. You will play a vital role in ensuring that we deliver exceptional customer service and meet our business objectives.Key ResponsibilitiesOversee the daily operations of the Contact Centre to achieve outstanding service delivery and meet/exceed...
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Call Centre Professional
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAs a Call Centre Professional at Prudential Hong Kong Limited, you will be responsible for providing exceptional customer service and resolving customer queries in a timely and efficient manner.Your key responsibilities will include:Answering customer calls and responding to queriesProviding accurate and timely information to customersEscalating complex...
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Call Centre Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeWe're seeking a seasoned IT Support Professional to join our Aqi Intl team. As an executive in this role, you'll be expected to provide top-notch customer support through various channels. Your primary objective will be to resolve technical issues efficiently and deliver a superior customer experience.Key Responsibilities:Respond promptly to customer...
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Restaurant Supervisor
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeAt Hyatt Hotels Corporation, we are seeking a Restaurant Supervisor to join our Food and Beverage team. As a Restaurant Supervisor, you will be responsible for assisting in the efficient running of the department, ensuring that all operational objectives are met while delivering exceptional customer service.Key ResponsibilitiesAssist in managing Restaurant...
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Hotel Call Centre Team Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeRequirementsTo be considered for this role, you must possess:A minimum of 2 years' work experience as a Team Leader in a hotel's Call Centre, with a proven track record of success.Excellent communication, telephone and customer relations skills, with the ability to build strong relationships with colleagues and guests.Demonstrate a passion for delivering...
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Dental Centre Financial Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia KL INTERNATIONAL DENTAL CENTRE Full timeKL International Dental Centre is a leading dental centre that provides high-quality dental care services to patients from all over the world.We are currently seeking an experienced Account Executive to join our team. As an Account Executive, you will be responsible for managing full sets of accounts, performing monthly bank reconciliations, and submitting...
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Childcare Centre Supervisor
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cutie Cottage Baby & Childcare Full timeAt Cutie Cottage Baby & Childcare, we believe that every child deserves a nurturing and stimulating environment that fosters their growth and development. We are currently seeking a dedicated and skilled individual to take on the role of Centre Manager.Main Responsibilities:Develop Leadership Culture: Establish a positive and inclusive leadership culture...
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Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full timeJob OverviewWe are seeking an experienced and results-driven Team Leader to oversee the day-to-day operations of our Contact Centre. This is a fantastic opportunity for a motivated professional to join our team and contribute to delivering exceptional customer service.Salary and BenefitsCompetitive base pay, negotiable upon discussionKPI allowance: up to...
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KL International Dental Centre Accountant
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia KL INTERNATIONAL DENTAL CENTRE Full timeKL International Dental Centre is a reputable dental centre that provides quality dental care services to our clients.We are currently recruiting an experienced Account Executive to join our team. As an Account Executive, you will be responsible for managing full sets of accounts, performing monthly bank reconciliations, and submitting management reports.The...
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Restaurant Reservations Centre Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeJob DescriptionWe are seeking an experienced Assistant Manager - Restaurant Reservations Centre to join our team at Grand Hyatt Kuala Lumpur.The ideal candidate will have a minimum of 2 years' work experience as a Team Leader in a hotel's Call Centre, with well-developed communication, telephone and customer relations skills.Manage the day-to-day Food &...
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Operations Supervisor
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full timeOur Ideal CandidateWe are looking for an Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of the customer service team.This includes supervising customer advisors, conducting regular coaching sessions, and identifying areas for improvement. You will also be...
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Dental Nurse Position Open
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia KL INTERNATIONAL DENTAL CENTRE Full timeAbout the RoleThe successful candidate will be responsible for assisting patients during treatments, preparing dental materials, and maintaining a clean and sterile environment. This is an excellent opportunity for those who are passionate about delivering top-notch care and contributing to the growth of our dental centre.
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Global Call Centre Executive
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeAbout The Role:This role requires a skilled and experienced individual who can manage and coordinate the resolution of all escalations of open tickets from customers or internal delivery units.Key Responsibilities:Manage and coordinate the resolution of all escalations of open tickets from customers or internal delivery units with the support of involved...
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Contact Centre Agent
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAs a Contact Centre Agent at Prudential Hong Kong Limited, you will play a critical role in delivering exceptional customer service and ensuring that our customers receive accurate and timely information.Your key responsibilities will include:Answering customer calls and responding to queriesProviding accurate and up-to-date information to...
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Kuala Lumpur, Kuala Lumpur, Malaysia YAPCHANKOR Pain Treatment Centre Full time 2,500 - 3,500Yap Chan Kor Pain Treatment Centre is one of Malaysia's oldest pain treatment centres. Founded in 1979, we have pioneered the integrative treatment of chronic joint and muscle pain using our proprietary Shaolin herbal medicine and physiotherapy. We have successfully treated tens of thousands of patients with musculoskeletal injuries, helping them recover...
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Restaurant Supervisor Position
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia A&W (Malaysia) Sdn Bhd Full timeCulinary Operations SupervisorWe are looking for a highly skilled and motivated individual to join our team as a Restaurant Manager/ Asst. Restaurant Manager.The successful candidate will have a minimum of 2 years of experience in QSRs, with a proven track record of success in a supervisory role.Fresh graduates are encouraged to apply for the...