Call Centre Professional
4 days ago
As a Call Centre Professional at Prudential Hong Kong Limited, you will be responsible for providing exceptional customer service and resolving customer queries in a timely and efficient manner.
Your key responsibilities will include:
- Answering customer calls and responding to queries
- Providing accurate and timely information to customers
- Escalating complex issues to senior team members when necessary
To excel in this role, you will require:
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Strong problem-solving and analytical skills
We value diversity and inclusion and encourage applications from candidates with a range of backgrounds and experiences.
-
Call Centre Associate
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Full timeJob DescriptionWe are looking for a skilled CALL CENTRE ASSOCIATE to join our team. As a call centre associate, you will be responsible for providing exceptional customer service and resolving customer enquiries in a timely and professional manner.About the RoleKey Responsibilities:Handle customer calls and respond to their queries in a clear and accurate...
-
Call Centre Team Member
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Claims Management Services Ltd Full timeWelcome to Sedgwick Claims Management Services Ltd, where we value the right of privacy of the companies and individuals we serve. Our company's caring counts commitment is to maintain the trust of those we serve by complying with all applicable privacy and data protection laws.Our Offer:A rewarding career opportunity in our dynamic Call Centre team.The...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full timeJob OverviewWe are seeking an experienced and results-driven Team Leader to oversee the day-to-day operations of our Contact Centre. This is a fantastic opportunity for a motivated professional to join our team and contribute to delivering exceptional customer service.Salary and BenefitsCompetitive base pay, negotiable upon discussionKPI allowance: up to...
-
Hotel Call Centre Team Lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeRequirementsTo be considered for this role, you must possess:A minimum of 2 years' work experience as a Team Leader in a hotel's Call Centre, with a proven track record of success.Excellent communication, telephone and customer relations skills, with the ability to build strong relationships with colleagues and guests.Demonstrate a passion for delivering...
-
Asia-Pacific Service Centre Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full timeCompany OverviewBASF Asia-Pacific Service Centre S/B is a regional service hub that provides high-quality finance and accounting services to companies across the Asia Pacific region. Our team of experts delivers tailored solutions to meet the needs of our clients, using cutting-edge technology and innovative thinking.Job SummaryWe are seeking an experienced...
-
Global Call Centre Executive
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeAbout The Role:This role requires a skilled and experienced individual who can manage and coordinate the resolution of all escalations of open tickets from customers or internal delivery units.Key Responsibilities:Manage and coordinate the resolution of all escalations of open tickets from customers or internal delivery units with the support of involved...
-
Assistant Call Centre Supervisor Position
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeContact Centre OperationsWe are seeking an experienced professional to assist in the management of our contact centre operations in Macau. The successful candidate will have a strong background in customer service and team leadership, with experience in motivating and guiding team members to achieve sales targets and provide exceptional customer...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full timeAbout the RoleThis exciting opportunity exists for a highly skilled Team Leader to lead our Contact Centre team. You will play a vital role in ensuring that we deliver exceptional customer service and meet our business objectives.Key ResponsibilitiesOversee the daily operations of the Contact Centre to achieve outstanding service delivery and meet/exceed...
-
Contact Centre Supervisor
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full timeWe are seeking a highly motivated Contact Centre Supervisor to join our team at Telecontinent. As a key member of our operations team, you will play a vital role in ensuring the highest standard of service experience for our customers.Responsibilities include:Managing day-to-day contact centre operations.Leading a team of contact centre agents.Developing and...
-
Contact Centre Assistant Manager Role
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeAbout the CompanyOur client is a leading developer of integrated resort facilities in Asia and Europe. They are committed to providing exceptional customer experiences and are seeking an experienced professional to assist in the management of their contact centre operations in Macau.The successful candidate will have a strong background in customer service...
-
Restaurant Reservations Centre Lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeJob DescriptionWe are seeking an experienced Assistant Manager - Restaurant Reservations Centre to join our team at Grand Hyatt Kuala Lumpur.The ideal candidate will have a minimum of 2 years' work experience as a Team Leader in a hotel's Call Centre, with well-developed communication, telephone and customer relations skills.Manage the day-to-day Food &...
-
Centre Director
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cutie Cottage Baby & Childcare Full timeFinding a rewarding career as a childcare professional can be a challenge, but with the right opportunity, you can make a real difference in the lives of young children. At Cutie Cottage Baby & Childcare, we are seeking an experienced and dedicated individual to join our team as a Centre Manager.Key Responsibilities:Leadership and Mentorship: Establish a...
-
Medical Specialist for Assistance Centre
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JAC Recruitment Full timeAt JAC Recruitment, we are seeking a highly skilled Medical Specialist to join our team as part of our assistance centre operations.This role involves accepting medical responsibility for all calls and activities, organizing professional medical assistance for clients, and monitoring patients' conditions.The ideal candidate will have a recognized basic...
-
Contact Centre Agent
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAs a Contact Centre Agent at Prudential Hong Kong Limited, you will play a critical role in delivering exceptional customer service and ensuring that our customers receive accurate and timely information.Your key responsibilities will include:Answering customer calls and responding to queriesProviding accurate and up-to-date information to...
-
Healthcare Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia KL INTERNATIONAL DENTAL CENTRE Full timeJob DescriptionWe are seeking an experienced and skilled Surgical Nurse to join our team at KL INTERNATIONAL DENTAL CENTRE. As a key member of our dental team, you will be responsible for assisting in various dental procedures, preparing dental materials, ensuring a clean and sterile environment, and providing excellent patient care.
-
Data Analytics Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full timeBASF Asia-Pacific Service Centre S/B is committed to delivering exceptional services to our internal customers. As a Data Analytics Professional, you will play a critical role in providing insights and analysis to support business decisions.ResponsibilitiesProduce interactive data visualization products focused on business intelligence.Analyze and provide...
-
Contact Centre Team Leader
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are seeking a Telephony Operations Specialist to join our Contact Centre team at Prudential Hong Kong Limited.The successful candidate will be responsible for ensuring that our customers receive efficient and high-quality telephone servicing facility, meeting and exceeding their expectations.This role involves planning and organizing Contact Center...
-
Contact Centre Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeKey ResponsibilitiesTo attend to inbound calls enquiries over various range consumer financial products and services.To handle calls professionally by providing accurate and timely information and able to provide effective solutions to customer's queries.To provide personalized customer service to customers, whilst maintaining professionalism and proper...
-
Client Care Professional
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are seeking a skilled and motivated individual to join our Contact Centre team as a Customer Service Executive at Prudential Hong Kong Limited.The successful candidate will be responsible for delivering excellent customer service, responding to customer inquiries, and resolving customer complaints in a timely and professional manner.This role involves...
-
Enrichment Centre Promoter
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HANKidz Zone Sdn Bhd Full timeWe are seeking a talented Marketing Executive to join our team at HANKidz Zone Sdn Bhd. As a key member of our marketing team, you will be responsible for developing and executing marketing campaigns to promote our leadership enrichment centre.Your Key ResponsibilitiesDevelop and execute marketing campaigns to promote our centre.Manage our social media...