Contact Centre Agent

We are seeking a highly motivated Contact Centre Supervisor to join our team at Telecontinent. As a key member of our operations team, you will play a vital role in ensuring the highest standard of service experience for our customers.Responsibilities include:Managing day-to-day contact centre operations.Leading a team of contact centre agents.Developing and...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

About the JobThis is an exciting opportunity to join the customer service team at Shangri-La Shared Services Sdn Bhd. As a Global Contact Center Agent, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.You will work closely with our sales team to provide personalized service to our customers and...

Our Contact Centre plays a critical role in delivering exceptional customer experiences, and we are seeking a skilled Telephone Servicing Associate to join our team.Main ResponsibilitiesManage customer interactions via telephone to achieve service level agreements and cost-effective managementPlan and organize Contact Centre activities to meet customer...

Job DescriptionThis role is responsible for attending to inbound calls and enquiries regarding consumer financial products and services.The ideal candidate will possess strong customer service skills, be able to provide accurate and timely information, and offer effective solutions to customer queries.ResponsibilitiesTo handle calls professionally and...

About the RoleWe are seeking a talented individual to join our Contact Centre team as a Customer Service Executive. The successful candidate will be responsible for delivering exceptional customer service via telephone, meeting and exceeding customer expectations.Key Responsibilities:Provide polite, professional, and accurate responses to customer...

About the RoleThe ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be required to handle multiple calls simultaneously, respond to customer inquiries, and resolve issues in a timely and professional manner.

About the CompanyOur client is a leading developer of integrated resort facilities in Asia and Europe. They are committed to providing exceptional customer experiences and are seeking an experienced professional to assist in the management of their contact centre operations in Macau.The successful candidate will have a strong background in customer service...

At Prudential Hong Kong Limited, we are partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.We provide a platform for our people to do their best work and make an impact to the business, and we...

Prudential is a partner for every life and protector of every future. Our purpose fosters a culture of diversity and inclusion, empowering our people, customers, and partners to thrive.Job Purpose:The incumbent provides an efficient and high-quality telephone service facility to customers, meeting and exceeding their expectations. Key Performance Indicators...

At Getronics, we pride ourselves on delivering exceptional service to our clients. We are seeking a Customer Support Agent to join our team in Kuala Lumpur. As a Customer Support Agent, you will be the first point of contact for our clients' technical queries and provide them with high-quality technical support.Key Responsibilities:Provide technical support...

Contact Centre OperationsWe are seeking an experienced professional to assist in the management of our contact centre operations in Macau. The successful candidate will have a strong background in customer service and team leadership, with experience in motivating and guiding team members to achieve sales targets and provide exceptional customer...

Job Summary: We are seeking an experienced Call Centre Quality Monitoring Manager to oversee the overall management of our CQM team. The successful candidate will be responsible for evaluating and analysing risk and compliance requirements, as well as supporting our Bank's compliance and risk management strategy.**Key Responsibilities:**Oversee and manage...

Job OverviewWe are seeking an experienced and results-driven Team Leader to oversee the day-to-day operations of our Contact Centre. This is a fantastic opportunity for a motivated professional to join our team and contribute to delivering exceptional customer service.Salary and BenefitsCompetitive base pay, negotiable upon discussionKPI allowance: up to...

Key ResponsibilitiesTo attend to inbound calls enquiries over various range consumer financial products and services.To handle calls professionally by providing accurate and timely information and able to provide effective solutions to customer's queries.To provide personalized customer service to customers, whilst maintaining professionalism and proper...

About the RoleThis exciting opportunity exists for a highly skilled Team Leader to lead our Contact Centre team. You will play a vital role in ensuring that we deliver exceptional customer service and meet our business objectives.Key ResponsibilitiesOversee the daily operations of the Contact Centre to achieve outstanding service delivery and meet/exceed...

How Your Skills Match Our JobRight to Work: We require applicants to have the right to work in Malaysia.Expected Salary: The successful candidate should have an expected monthly basic salary.Qualifications: Applicants must possess at least SPM qualifications.Languages: Fluency in English and Bahasa Malaysia is required, with Mandarin being a benefit.Customer...

Job SummaryThis is a senior leadership role that requires a strong track record of success in customer service management.Main ResponsibilitiesManage a team of customer service professionals to achieve high levels of customer satisfaction and loyalty;Develop and implement processes to improve customer service efficiency and effectiveness;Identify and...

About the OpportunityThis position offers a unique chance to join our business centre as a senior business development manager and make a meaningful contribution to our corporate banking division.You will be responsible for establishing strong relationships with existing clients, identifying new business opportunities, and developing strategic marketing...

We are seeking a highly motivated and skilled individual to join our Contact Centre team as a Customer Service Excellence Professional. As a member of our team, you will be responsible for providing exceptional customer service via telephone to our customers (agents and policyholders).The successful candidate will have excellent communication and...