Fintech Support Expert

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time
Seniority Level: AssociateEmployment Type: Full-timeJob Function: Customer Service

TNG Digital (Touch 'n Go Group) is a leading fintech company that provides innovative payment solutions to its customers. Our team is passionate about delivering exceptional customer service and creating a positive user experience. If you share our passion and values, we encourage you to apply for this exciting opportunity.

Main Responsibilities:
  • Support the day-to-day resolution of problems and execution of transactions within specific operations units.
  • Communicate effectively with merchants and other stakeholders to ensure seamless execution of transactions.
  • Maintain accurate records and update internal systems accordingly.
Requirements
  • Minimum 1 year of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.


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