Senior Client Relationship Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Capture Consulting Malaysia Full time

Take your career to the next level as a Senior Client Relationship Specialist at Capture Consulting Malaysia

About the Role

We are seeking an experienced professional to manage client relationships and deliver exceptional services in the New Media industry.

Key Responsibilities:

  1. Develop and maintain strong client relationships through effective communication and exceptional service delivery.
  2. Plan and execute creative content strategies to enhance brand influence and drive business growth.
  3. Collaborate with internal teams to identify opportunities for growth within client accounts and deliver innovative solutions.
  4. Monitor and analyze campaign performance to inform future marketing strategies.
  5. Stay up-to-date with industry trends and best practices to ensure continued excellence in client service.
About You

To be successful in this role, you will need:

  • At least 3 years of experience in account management or client-facing roles in the New Media industry.
  • A Bachelor's degree in advertising, journalism, public relations, or a related field.
  • Fluency in English and familiarity with popular social media platforms like Weibo, Bilibili, and TikTok.
  • Strong relationship-building skills with a focus on customer satisfaction.
  • Excellent communication and problem-solving skills with a proactive mindset.
  • A passion for digital media and staying ahead of industry trends.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary package.
  • A comprehensive benefits program.
  • A vibrant work environment that fosters innovation and collaboration.
  • Opportunities for growth and professional development.


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