Relationship Building Associate

7 days ago


Malacca City, Malaysia Singtel Full time

Key Responsibilities

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  • Engage with customers through various interactions, including inbound and outbound calls, emails, and chats.
  • Build strong relationships with customers by providing a seamless end-to-end experience and effortless way of acquiring new products or recontracting existing subscriptions.
  • Stay up-to-date with product details, latest offers, and sales processes to become a subject matter expert.
  • Contribute to individual and team sales targets, call productivity, and customer engagement scores.
  • Work collaboratively with internal and cross-functional teams to resolve customer issues efficiently.


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