IT Infrastructure Technician
1 week ago
We are seeking an experienced IT Support Engineer to join our team at Glory Ltd. The successful candidate will be responsible for resolving incidents and fulfilling Service Requests using ITSM platform ServiceNow within SLA.
Responsibilities
- Install, configure, diagnose, repair, maintain, and upgrade all IT hardware and supporting applications to ensure optimal performance
- Provide administration and support for Windows 10/11, MS Azure Suite, PatchMyPC, VMware, Office 365, RingCentral Cloud Telephony, Oracle JDEdwards, and other Oracle cloud-based apps
- Manage and maintain accurate IT hardware, software, and license data for all assets under their remit
- Work with vendors to ensure services and assets are available and delivered in a timely manner
Requirements
- 5 years' relevant experience in IT end user computing and infrastructure support
- Experience with various versions of Windows Desktop OS. Windows 10/11 qualified preferred
- Experience with Windows Server, MS Azure Suite, and file server management
About Us
Glory Ltd. is a dynamic organization that offers a great opportunity to work with best of breed technologies in a fast-paced environment.
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