Customer Service and Sales Associate

6 days ago


Shah Alam, Selangor, Malaysia 4x4 Full time

Join us at 4x4 as a Customer Service and Sales Associate We are seeking a motivated individual to handle daily operations, generate sales records, and conduct research on products and services.

About the Job

This is an entry-level position that involves supporting regular office operations, entertaining phone calls inquiries, job delegation, and subordinates supervision.

Key Responsibilities
  1. Administrative
  • Handling daily operations such as job scheduling and progress monitoring duties.
  • Generate daily sales records and collections.
  • Conducting research on potential products, vendors, and services, and comparing price and quality to ensure the best deal.
  • Supporting regular office operations, entertaining phone calls inquiries, job delegation, and subordinates supervision.
  • In-house serves customers by selling products and meeting customer needs.
  • Assist sales team with customer requests and preparing quotations.
Coordination
  • Collaborate with Delivery and Store team to ensure seamless delivery and shipping arrangement.
  • Collaborate with Workshop team to update job details and follow up job progress.
General
  • Sales entries reconciliation and checking processing.
  • Follow up and liaise with internal section.
  • Support regular office operations if required.
  • To carry out all the assignments as per required by management from time to time.
  • Contributes to team effort by accomplishing related results as needed.
Requirements
  1. Experience: 2 years of experience in a related field.
  2. Computer Skills: Proficiency in computer applications, including familiarity with SQL/SAP Computer Software and Microsoft Office Suite.
  3. Independence: Ability to work independently with minimal supervision.
  4. Punctuality: Strong time management skills and punctuality.
  5. Professionalism: Possess a positive working attitude, good personality, and a strong sense of responsibility.
  6. Communication Proficiency: Conversational fluency in English, Malay, and Mandarin.


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