Promotion Specialist

5 days ago


Shah Alam, Selangor, Malaysia Maxim Order Service Full time

Maxim Order Service is looking for a Sales Support Associate to join our dynamic team. This role offers a unique opportunity to work with various stakeholders, including drivers, customers, and business partners.

About the Role:
  • Customer Engagement: Actively engage with customers to understand their needs and preferences.
  • Business Partnerships: Develop and maintain relationships with business partners to identify opportunities for collaboration.
  • Internal Collaboration: Work closely with internal teams to develop strategies that enhance customer experience and promote service excellence.

Responsibilities:

  1. Conduct Sales Calls: Make outbound calls to drivers and customers to discuss their experiences and preferences.
  2. Collaborate with Drivers: Assist drivers with online registration processes and address any work-related issues that may arise.
  3. Develop Customer Strategies: Contribute to the development of strategies that improve customer satisfaction and retention.

Requirements:

  1. English Language Skills: Possess English language skills at an upper-intermediate level (B2) or higher.
  2. Sales and Customer Service Experience: Preferably have experience in sales and customer service.
  3. Problem-Solving and Interpersonal Skills: Demonstrate strong problem-solving and interpersonal skills.
  4. Location and Transportation: Must reside in Shah Alam or nearby area and possess own transportation.

We Offer:

  1. Competitive Salary: RM 2500 per month, with yearly evaluation and increment opportunities.
  2. Performance-Based Increment: Possible salary increment after 3-month probation period based on performance.
  3. Flexible Working Hours: Enjoy a 5-day working week with flexible hours from 9am to 6pm.


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