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International Customer Service Representative

2 weeks ago

Petaling Jaya, Selangor, Malaysia SupportYourApp Full time
Customer Support Opportunities

As a Remote Support Specialist, you will play a critical role in ensuring our customers receive exceptional support. Your primary responsibilities will include providing timely and effective solutions to customer inquiries via chat and email.

In this role, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer flexible scheduling, opportunities for growth and development, and a competitive compensation package.

Responsibilities
  • Provide exceptional customer support via chats and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
Requirements
  • Native Chinese and English upper intermediate (B2 level)
  • At least 6 months of experience in a customer support role
  • Experience with live chats and emails