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Strategic Business Unit Director
2 months ago
Zurich 56 Company Ltd is seeking a highly skilled and experienced professional to fill the role of Agency Development Head. This position is responsible for managing and directing employees in the sale and distribution of Strategic Business Unit products and services to achieve and sustain profitable growth.
Key Responsibilities- Select, train, develop, and coach team members, assessing their performance and providing recommendations on human resource issues.
- Manage sales and service activities to increase new business and retention in all account product offerings.
- Manage operations for cost efficiency, continuously evaluating opportunities to reduce costs and improve operations.
- Manage the Customer Service Index program to ensure results are reported to senior management.
- Manage relationships with key customers and areas of responsibility.
- Develop or enable the development of new and expanding business opportunities.
- Identify opportunities and risks associated with changes in the external environment, looking forward 1-2 years.
- Design, recommend, and implement changes to processes and systems.
- Develop and implement annual budgets for areas of responsibility.
- Set and execute operational objectives and plans aligned to the strategy of the Shared Services Unit/Strategic Business Unit.
- Ensure that appropriate documentation, implementation, and communication of established policy, procedures, and operating standards are completed for areas of responsibility.
- Regularly monitor and evaluate activities to identify potential risks and issues of non-compliance.
- Bachelor's Degree and 5 or more years of experience in the Sales area OR High School Diploma or Equivalent and 7 or more years of experience in the Sales area.
- 2 or more years of direct sales experience.
- Experience analyzing financial statements and financial reports.
- Licensed to sell insurance products.