Chief Operations Director

2 months ago


Klang, Selangor, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time
Job Overview

The Chief Operations Director role at Agensi Pekerjaan Job Expert Sdn Bhd is a highly sought-after position that requires strong leadership skills and expertise in the automotive aftersales industry. As a key member of our team, you will be responsible for leading projects across dealerships to enhance efficiency, productivity, and compliance with operational standards.

About You
We are looking for an exceptional individual who holds a Bachelor's degree in Engineering, Marketing, Business Administration, or a related field. Your previous experience in the automotive aftersales industry, with a focus on Body and Paint, will be highly valued. Strong communication and presentation skills are also essential for this role.

Key Responsibilities
- Lead and implement projects across dealerships to enhance efficiency, productivity, and compliance with operational standards.
- Ensure dealers meet key performance indicators and adhere to Standard Service Implementation and Operating Guidelines.
- Coordinate with panel insurers to streamline insurance claims processing.
- Support BP Planners with knowledge transfer for the Loss Ratio Project.
- Conduct training sessions, organize sharing and operational meetings, and facilitate a strong understanding of business dynamics among Dealer Owners.
- Drive innovation and develop new business ideas to improve capture ratios and expand opportunities.
- Monitor KPIs, manage budgets, and align business plans with department goals.
- Build and maintain positive relationships with dealerships.

Your Benefits
- Competitive estimated salary: RM120,000 per annum, depending on qualifications and experience.
- Opportunities for career growth and professional development within a dynamic organization.

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