Current jobs related to Communication and Support Expert - Penang - Prudential Assurance Malaysia Berhad
-
Expert in IT Support and Maintenance
1 week ago
Penang, Malaysia Celestica Inc. Full timeAbout the RoleCelestica Inc. is seeking an Expert in IT Support and Maintenance to join our team. As an IT Infrastructure Specialist, you will play a critical role in ensuring the smooth operation of our IT systems.Key responsibilities include providing technical support, performing maintenance tasks, and monitoring and reporting on service delivery. You...
-
Technical Expert
6 days ago
Penang, Malaysia KLA-Belgium Full timeTechnical ExpertWe are seeking a Technical Expert to join our customer support team in Penang. As a key member of our team, you will be responsible for providing technical expertise and resolving complex customer issues.Key Responsibilities:Provide technical expertise and resolve complex customer issuesTroubleshoot and repair complex electronics equipment at...
-
Global Supply Chain Support Expert
7 days ago
Penang, Malaysia Boston Scientific Gruppe Full timeJob OverviewBoston Scientific Gruppe is seeking a highly skilled Global Supply Chain Support Expert to join our team. This role will be responsible for managing post-go-live application support across APAC and contributing to the implementation of an integrated order and inventory management application.The ideal candidate will have a strong understanding of...
-
Client Relationship Expert
2 weeks ago
Penang, Malaysia Standard Chartered Life and Careers Full timeJob DescriptionAs a Client Relationship Expert, you will be responsible for cultivating and nurturing strong relationships with corporate clients, driving growth and revenue through exceptional customer service and financial solutions.Main ResponsibilitiesRelationship Building: Develop and maintain strong relationships with key clients, identifying...
-
Support Expert
6 days ago
Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeAbout UsAt Agensi Pekerjaan JobScoper Sdn. Bhd., we pride ourselves on being a customer-centric organization that values excellence in service delivery.Job DescriptionWe are seeking a skilled and enthusiastic Service Advisor to join our team in George Town, Penang. As a critical member of our customer support team, you will be responsible for ensuring...
-
Customs Clearance Expert
7 days ago
Penang, Malaysia UPS Full timeUPS is committed to providing a workplace free of discrimination, harassment, and retaliation. We're seeking a Customs Clearance Expert to support our brokerage declaration activities.Key Responsibilities:Validate and submit customs declarationsCommunicate with customers for technical information needed to support customs clearanceUse judgment based on...
-
Technology Support Expert
1 week ago
Penang, Malaysia Career Horizons Full timeCareer Horizons is pleased to announce a new opportunity for an IT Analyst to join our client's team. As a key member of the organization, the IT Analyst will play a crucial role in maintaining accurate and reliable data, performing data analysis, and providing exceptional customer service.Key Responsibilities:Perform data cleansing and verification...
-
Client Growth Expert
3 days ago
Penang, Malaysia Gotech International Pte Ltd Full timeWe are looking for a Client Growth Expert to join our team at Gotech International Pte Ltd. As a Client Growth Expert, you will be responsible for developing new client accounts and growing business within an assigned region.You will provide technical solutions, foster professional relationships with key stakeholders, and support business expansion efforts....
-
Commercial Support Expert
1 week ago
Penang, Malaysia Celestica Inc. Full timePricing Strategy Analyst Job SummaryWe are seeking a Pricing Strategy Analyst to join our team. In this role, you will analyze data to identify trends and opportunities for improvement, generate reports and dashboards to present findings to stakeholders, and make recommendations to improve pricing strategies and increase revenue.The ideal candidate will have...
-
IT Systems Support Specialist
1 week ago
Penang, Malaysia Sanmina Full timeAbout the RoleWe are seeking a highly skilled Information Systems Engineer 2 to join our team at Sanmina. As a key member of our technical staff, you will be responsible for providing expert-level support for all aspects of our system infrastructure, including hardware, software, and network systems.ResponsibilitiesProvide technical support for system...
-
Technical Solutions Expert
1 week ago
Penang, Malaysia Refine Group Full timeAbout the RoleWe are seeking a highly skilled Technical Solutions Expert to join our team in Malaysia. As a pivotal leadership role, this position is accountable for driving customer satisfaction and enhancing our reputation by delivering high-quality technical support and innovative solutions.This role provides an exceptional customer experience through...
-
Communications Strategist
2 weeks ago
Penang, Malaysia Intel Full timeThe Intel Global Communications team is comprised of communications professionals spanning public relations, reputation management, analyst relations, exec comms, content, narrative, thought leadership and employee communications. It’s a fast-paced, dynamic, and challenging environment. We’re looking for smart, thoughtful and collaborative team members...
-
Global Accounting Expert for DSV
1 week ago
Penang, Malaysia DSV - Global Transport and Logistics Full timeJob DescriptionWe are seeking a highly skilled finance professional to support our accounting and controlling efforts in the APAC region.The successful candidate will be responsible for preparing journal entries, supporting documents, and uploading them into CW1 or SAP ERP in a timely manner. Additionally, they will prepare prepayment schedules, journals,...
-
Payment Recovery Expert
1 week ago
Penang, Malaysia Jabil Circuit Full timeJob Overview:The Payment Recovery Expert is responsible for recovering outstanding payments from customers. This individual will work closely with the sales team to ensure timely and accurate invoicing, as well as follow up on outstanding payments.Main Responsibilities:- Recover outstanding payments from customers- Analyze sales data to identify trends and...
-
Technical Support Specialist
3 weeks ago
Penang, Malaysia Exabytes Capital Group Full timeWe're a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you're one who is passionate, hardworking with drive, and wants to advance your career, there's no better home for your potential...
-
Luxury Watch Support Specialist
2 weeks ago
Penang, Malaysia Watch Unify Full timeAbout the RoleAs a Customer Service Executive at Watch Unify, you will be part of a dynamic team dedicated to serving watch enthusiasts worldwide.Your primary focus will be on delivering exceptional customer experiences, ensuring seamless interactions, and resolving any issues that may arise.Main Objectives:Develop and maintain strong relationships with...
-
Business Expert
1 week ago
Penang, Malaysia Permanent Futures Full timeAt Permanent Futures, we are seeking an experienced Business Expert to join our team around the Housing Systems Solution (Northgate).Your Key Responsibilities:Create and improve housing IT systems, supporting residents with enhanced services.Develop and support housing system modules, documenting changes and enhancements.Foster relationships with key...
-
Technical Support Specialist Lead
2 weeks ago
Penang, Malaysia Exabytes Capital Group Full timeWe're a dynamic company that's constantly evolving and pushing the boundaries of innovation. We're passionate about nurturing talent and creating opportunities for our team members to grow and develop their skills.Technical Support SpecialistFull TimeTechnicalAbout the RoleYou'll be responsible for troubleshooting website issues, configuring email accounts,...
-
Multilingual Communication Expert
1 week ago
Penang, Malaysia One World Global Services LLC Full timeRequirementsBachelor's degree in a related field or equivalent experience.Fluency in English and Mandarin languages.Minimum 2 years of interpretation experience preferred.
-
IT Solutions Expert
1 week ago
Penang, Malaysia Jabil Circuit Full timeAbout JabilWe challenge and empower you to make the most of your talents, working with outstanding colleagues from diverse backgrounds who share your drive and passion to grow our business.Our TeamWe are a global team of approximately 30 members, with teams located in various regions. Our IT Operations Support for Enterprise Solution applications includes...
Communication and Support Expert
3 weeks ago
Prudential Assurance Malaysia Berhad is an equal opportunities employer, committed to creating a diverse and inclusive workplace culture. We are dedicated to providing a platform for our employees to grow, develop, and succeed in their careers.
Role OverviewWe are seeking a highly skilled Engagement Centre Representative to join our team, responsible for delivering exceptional customer experiences, responding to customer inquiries, and escalating complex customer issues to ensure timely resolution.
Key Responsibilities- Customer Engagement: Deliver exceptional customer experiences, responding to customer inquiries, and providing accurate information in a timely manner.
- Escalation and Resolution: Effectively manage complex customer issues, working closely with internal teams to resolve problems efficiently.
- Process Improvement: Identify areas for process improvement, collaborating with management to implement changes that enhance customer satisfaction and operational efficiency.
- Continuous Learning: Stay up-to-date with new or enhanced products/services, maintaining a high level of product knowledge to provide excellent customer support.
To succeed in this role, you will need:
- Strong Communication Skills: Ability to communicate effectively with customers, colleagues, and management, using clear and concise language.
- Analytical Skills: Capacity to analyze complex customer issues, identify solutions, and implement effective resolutions.
- Collaboration and Adaptability: Willingness to work collaboratively with internal teams, adapt to changing priorities, and maintain a flexible approach to meet business needs.
