Digital Collection Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Direct Lending Full time

The Digital Collection Specialist role at Direct Lending is an exciting opportunity for a motivated individual to make a meaningful impact on our business. As a key member of our credit risk management team, you will play a critical role in managing our Syariah Compliant Digital Auto Service Financing and Micro Financing portfolio.

Responsibilities:
  • Design and implement efficient collection processes and strategies to minimize defaults and maximize recoveries
  • Work closely with credit analysts to evaluate creditworthiness and develop effective collection plans
  • Monitor and analyze portfolio performance, identifying areas for improvement and opportunities for growth
  • Develop and maintain strong relationships with customers and stakeholders

Benefits:

  • Mission-driven job satisfaction, helping customers obtain convenient and affordable financing
  • Competitive compensation and bonus package, including EPF, SOCSO, annual leave, and medical benefits
  • Casual dress code with hybrid work arrangement and access to modern office facilities
  • Ongoing training and development opportunities to enhance skills and knowledge


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