Imaging Quality Assurance Coordinator

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cochlear Full time

Cochlear offers a wide range of exciting career opportunities that enable you to grow professionally while contributing to something meaningful. As a Complaints Specialist, you will play a vital role in ensuring that all complaints received by Cochlear are handled efficiently and effectively.

Your key responsibilities will include:

Main Responsibilities

  • Handling complaint intake and evaluating each case thoroughly.
  • Collaborating with cross-functional teams to resolve complaints.
  • Identifying opportunities for process improvements to increase efficiency.

Requirements

  1. Degree in Biomedical Engineering, Bioscience, or related field preferred.
  2. Previous experience in complaint management or a related field.
  3. Excellent communication and interpersonal skills.
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