Process Mining Expert
4 days ago
Welcome to Digital Hub Kuala Lumpur, where innovation meets passion
The Business Process Analytics & Modelling Team is seeking a skilled Process Mining Expert to leverage the power of Celonis process mining tool and drive business growth.
About the Role:
- Key Responsibilities:
- Design and develop Business Process Analytics systems of BASF using Celonis process mining tool.
- Collaborate with internal business partners to understand requirements in Business Process Management (esp. Analytics) / Process Mining and ensure structured recording of customer requirements.
- Support implementation of new functionalities as part of DevOps team and lead technical implementation and its integration into IT infrastructure of BASF.
- Manage Extraction, Transformation and Loading of data and creation and maintenance of data models and implementation of management dashboards.
- Lead analytics projects independently of business processes with different content and strategic importance.
- Provide Business Consulting and Technical Consulting to Process Designers and Analysts.
- Analyze and resolve complex incidents as well as technical malfunctions and advise users in event of problems.
- Use documentation and quality assurance tools to analyze root causes of malfunctions and problems and implement effective solutions.
- Collaborate with key players within and outside team as well as with external providers to provide services according to agreed service level agreements (e.g. reaction times, solution times, availability, readiness).
- Perform User Acceptance Tests together with Internal Business Partners.
- Drive expertise development within DevOps team.
Requirements:
- Education:
- Bachelor's degree in computer science, Informatics, business informatics or in comparable field.
Key Skills:
- Experience with process mining (at least 1 year).
- Business Intelligence experience.
- Database system experience (SQL).
- Business Consulting and Technical Consulting skills.
- Knowledge of ETL concepts.
- Strong analytical and problem-solving skills.
- Excellent communication skills in English.
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