Customer Service Process Expert
3 days ago
Shopee is a leading e-commerce platform in Southeast Asia and Taiwan. We offer a wide range of products and services to our customers, including mobile wallet services, payment processing, credit offerings, and related digital financial services and products.
Job SummaryWe are looking for a talented Senior Insurance Operations professional to join our team. The successful candidate will have a strong background in customer service operations and be able to develop and implement process flows and responses that meet our high standards.
Key Tasks- Act as a subject matter expert to develop and implement customer service process flow and responses.
- Analyze daily customer interactions to identify their needs and preferences.
- Bachelor's degree in Business Administration, Operations Management, Finance or a related field.
- Minimum 3 - 4 years experience in customer service operations for insurance products or a related field.
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Business Process Expert
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full timeBASF Asia-Pacific Service Centre S/B is a dynamic organization that provides business process services to our clients in the Asia Pacific region. We are seeking a Business Process Expert - Financials to join our team, responsible for designing and implementing effective financial processes and procedures.The successful candidate will have a strong...
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Customer Service Optimization Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full timeWe are looking for a highly detail-oriented and tech-savvy professional to join our team as a Customer Service Optimization Expert. As a key member of the Business Process Improvement department, you will be responsible for analyzing and improving customer support processes to ensure seamless customer interactions.Main Responsibilities:Administering and...
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Customer Support Champion
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeAt JOB EXPERT GROUP, we are seeking a dedicated Customer Support Champion to join our team. As a key member of our Client Services group, this role will be responsible for delivering exceptional customer support through various channels.About the Role:This position requires a strong focus on client satisfaction, with a passion for delivering outstanding...
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Insurance Process Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia 婵物捨 Full timeJob ResponsibilitiesThe Insurance Process Expert role is critical to ensuring the smooth operation of our Life and Family Servicing processes. Key responsibilities include:Support Life and Family Servicing requests processing and approve up to authority limit assigned.Participate on the system enhancement, process improvement and digital projects.
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Accounting Services Professional
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full timeWelcome to BASF Asia-Pacific Service Centre S/B, where we are committed to delivering exceptional business process services that meet the needs of our clients in the Asia Pacific region.We are currently seeking a highly skilled Accounting Services Professional to join our team, responsible for providing expert accounting services to our customers.The ideal...
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Business Process Optimization Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeThe Business Process Optimization Expert will play a critical role in driving operational excellence across the organization.About the Job:The ideal candidate will have 3+ years of experience in Operations (E-commerce/Fintech/Customer Service) process improvement, with a strong background in analysis and problem-solving.This role requires excellent...
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Process Mining Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Basf venezolana, s.a. Full timeProcess Mining ExpertWelcome to Digital Hub Kuala Lumpur, where innovation meets passion!The Business Process Analytics & Modelling Team is seeking a skilled Process Mining Expert to leverage the power of Celonis process mining tool and drive business growth.About the Role:Key Responsibilities:Design and develop Business Process Analytics systems of BASF...
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Global Financial Services Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeOur RequirementsTo succeed as a Global Financial Services Expert, you must have a university degree or diploma/tertiary education. At least 3-5 years' experience in a similar capacity is required, along with strong product knowledge in a wide range of financial instruments, especially in bookings and settlements.You must possess PC and Microsoft Office...
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Accounting Process Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ACCA Careers Full timeAccounting Process Expert:We are seeking an experienced Accounting Process Expert to join our team as a Global Lease Accountant. In this role, you will be responsible for lease accounting within our shared service centers process.Main Responsibilities:Develop and implement effective accounting processes to ensure accurate and timely financial...
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Service Optimization Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full timeTikTok is committed to delivering exceptional customer experiences. We are looking for a skilled Service Optimization Expert to join our Service Excellence team.About the Role:You will be responsible for analyzing customer service interactions and identifying opportunities for improvement.You will work with cross-functional teams to develop and implement...
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Accounting Process Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Group Full timeWe are looking for an experienced Accounting Process Expert to join our Finance Shared Services team at Singtel Group. As a key member of our team, you will be responsible for maintaining and updating standard process documents and operational procedures to ensure relevance.The ideal candidate will possess a strong background in finance shared services, with...
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Service Delivery Expert
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are seeking a highly motivated and results-driven Service Delivery Expert to join our Contact Centre team at Prudential. As a key member of our team, you will be responsible for delivering exceptional customer service, meeting and exceeding customer expectations, and contributing to process improvements.Key Responsibilities:Customer Experience: Develop...
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IT Process Improvement Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Millennium Technology Services Full timeWe are looking for an IT Process Improvement Expert to join our team at Millennium Technology Services. In this role, you will be responsible for identifying areas of improvement within our IT operations and developing strategies to increase efficiency and effectiveness.ResponsibilitiesAnalyze current processes and identify opportunities for...
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Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeOverviewWe are seeking a talented English and Mandarin Language Customer Service Expert to join our customer support team. In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues.
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Customer Support Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mico World Limited Full timeRole SummaryWe are seeking a highly skilled Customer Support Expert to join our team. As a key member of our customer service department, you will be responsible for providing exceptional user support, addressing user queries and concerns, and resolving issues efficiently.This is an exciting opportunity for individuals who are passionate about delivering...
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Big Data Processing Expert
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bright Vision Technologies Full timeJob DescriptionBig Data Processing Expert at Bright Vision TechnologiesWe are looking for a Big Data Processing Expert to join our team and contribute to the development of our data processing and analytics pipelines. As a Big Data Processing Expert, you will be responsible for designing, developing, and maintaining Hadoop-based solutions. You will...
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Process Optimization Expert
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEG Power Solutions Pte Ltd Full timeAbout the RoleAEG Power Solutions Pte Ltd is seeking a skilled Process Optimization Expert to join our team. The successful candidate will be responsible for supporting our document control procedures and contributing to optimizing work processes by verifying compliance with project milestones.As a Process Optimization Expert, you will maintain and manage...
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Process Equipment Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Technip Energies Abu Dhabi Full timeAbout the Job DescriptionWe are currently seeking a Process Equipment Expert to join our team based in Kuala Lumpur, Malaysia. As a key member of our engineering team, you will be responsible for performing engineering detailed design on current projects for onshore/offshore applications and supporting the department's needs.Main ResponsibilitiesAs a Process...
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Support Services Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Full timeSupport Services ExpertWe're seeking a skilled Support Services Expert to join our support team. As a key member of our team, you will provide exceptional customer service and resolve issues in a timely and professional manner.About the RoleYour main responsibilities will include:Responding to customer inquiries via live chat, phone call, and...
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Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are seeking a highly skilled Telecommunications Customer Experience Expert to join our team! In this role, you will be responsible for delivering world-class customer service via telephone and providing a polite, professional and accurate response to customer inquiries.You will work closely with your team to manage customer expectations and display...