Insurance Claims Process Expert

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Associates Full time
Job Summary
We are seeking a skilled Business Analyst to join our Claims Solutions team. The ideal candidate will play a pivotal role in analyzing and enhancing our claims processing systems and policies.

About Us
Oliver James Associates is a leading recruitment agency dedicated to providing expert talent solutions to businesses across various industries.

Key Responsibilities
  • Analyze current claims processes and workflows to identify inefficiencies and areas for improvement.
  • Collaborate with cross-functional teams to gather and document business requirements for claims solutions.
  • Design and develop functional specifications that meet business needs and enhance user experience.
  • Work with IT and development teams to implement new systems and enhancements, ensuring they align with business objectives.
  • Conduct UAT and support training initiatives to ensure successful system rollouts.
  • Monitor system performance and gather feedback to continuously refine claims solutions.
  • Prepare detailed reports and presentations for management to highlight findings and recommendations.
  • Support compliance and regulatory initiatives related to claims processing.


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