Customer Service Representative

3 weeks ago


Subang Jaya, Selangor, Malaysia SummitNext Technologies Sdn Bhd Full time
{"title": "Customer Service and Sales Representative", "description": "Job Title: Customer Service and Sales Representative

Location: Damansara City Mall

Salary Range: RM 2,500 - RM 3,000 per month

Job Summary:

We are seeking a highly motivated and results-driven Customer Service and Sales Representative to join our team at Damansara City Mall. As a Customer Service and Sales Representative, you will be responsible for providing exceptional customer service and selling automotive products to our customers.

Key Responsibilities:
  • Provide exceptional customer service to customers, responding to their inquiries and concerns in a prompt and professional manner
  • Sell automotive products, including car accessories, auto care products, and other related items
  • Meet and exceed sales targets and customer service standards
  • Develop and maintain relationships with customers to ensure repeat business and referrals
  • Work effectively as part of a team to achieve sales and customer service goals
  • Stay up-to-date with product knowledge and promotions to provide informed recommendations to customers
  • Handle customer complaints and resolve issues in a fair and timely manner
  • Maintain accurate records of sales, customer interactions, and inventory management
Requirements:
  • Diploma or degree in Marketing, Business, or a related field
  • At least 1 year of experience in customer service or sales, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with high energy levels
  • Strong problem-solving and negotiation skills
  • Ability to meet sales targets and work towards goals
  • Proficiency in Microsoft Office and basic computer skills
  • Fluency in English (written and spoken)
What We Offer:
  • Competitive salary range of RM 2,500 - RM 3,000 per month
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment with a team of experienced professionals

If you are a motivated and results-driven individual with a passion for customer service and sales, please submit your application, including your resume, and any relevant certificates or references.

", "lang_code": "en"}

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