Customer Service Representative
3 weeks ago
Location: Damansara City Mall
Salary Range: RM 2,500 - RM 3,000 per month
Job Summary:We are seeking a highly motivated and results-driven Customer Service and Sales Representative to join our team at Damansara City Mall. As a Customer Service and Sales Representative, you will be responsible for providing exceptional customer service and selling automotive products to our customers.
Key Responsibilities:- Provide exceptional customer service to customers, responding to their inquiries and concerns in a prompt and professional manner
- Sell automotive products, including car accessories, auto care products, and other related items
- Meet and exceed sales targets and customer service standards
- Develop and maintain relationships with customers to ensure repeat business and referrals
- Work effectively as part of a team to achieve sales and customer service goals
- Stay up-to-date with product knowledge and promotions to provide informed recommendations to customers
- Handle customer complaints and resolve issues in a fair and timely manner
- Maintain accurate records of sales, customer interactions, and inventory management
- Diploma or degree in Marketing, Business, or a related field
- At least 1 year of experience in customer service or sales, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with high energy levels
- Strong problem-solving and negotiation skills
- Ability to meet sales targets and work towards goals
- Proficiency in Microsoft Office and basic computer skills
- Fluency in English (written and spoken)
- Competitive salary range of RM 2,500 - RM 3,000 per month
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive work environment with a team of experienced professionals
If you are a motivated and results-driven individual with a passion for customer service and sales, please submit your application, including your resume, and any relevant certificates or references.
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