Service Delivery Manager, Asia Pacific

7 days ago


Subang Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full time

Job Summary

We are seeking a highly experienced Service Delivery Manager to lead our Asia Pacific team in implementing and developing our Service strategy. The successful candidate will be responsible for driving growth, achieving performance targets, and ensuring high levels of customer satisfaction.

Key Responsibilities

  • Develop and implement the Service strategy across the Asia Pacific region, working closely with the Hub Services Sales team.
  • Drive growth initiatives to meet targets, building and supporting business cases for investment opportunities.
  • Ensure the implementation of standard Service platforms, promoting synergies and developing Service delivery processes to drive efficiency and operational excellence.
  • Optimize the Service delivery process, leading consolidation of functions across countries where applicable, and identifying and building hubs to serve across geographies.
  • Contribute to risk assessments related to price and quality, ensuring technical reliability, safety, and cost-effective solutions to satisfy customer needs.
  • Drive efficiency by ensuring adequate skills for service team members and organizing the area of responsibility properly.

Requirements

  • Bachelor's or master's degree in electrical engineering.
  • 15-20 years of service in engineering, project management experience, and managing complex or large project business units in the relevant industry.
  • Experience in leading a team of 20 team members, dealing with international customers on complex contracts, and proven services leadership experience.
  • Experience in profit & loss responsibilities, exposure, and experience of the Asia Pacific region, and a strong network of customers within utility, O&G, infrastructure segments.
  • Flexible to travel for business and strong communication and English skills.


  • Subang Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full time

    About the RoleThe Operating Unit Service Manager – Asia Pacific (APAC) will be responsible for implementing and further developing the Business Unit Service strategy in the Operating Unit for Automation and Communications (AC). This role will lead the growth of the Service business through countries and AC Product Group to ensure achievement of performance...

  • Tax Manager

    7 days ago


    Subang Jaya, Selangor, Malaysia BASF Asia-Pacific Service Centre SB Full time

    Job Title: Tax ManagerWe are a leading chemical company, BASF Asia-Pacific Service Centre S/B, seeking a highly skilled Tax Manager to join our team. As a Tax Manager, you will play a key role in ensuring the effective and efficient tax operations and compliance for our legal entities in Malaysia and Singapore.Main Responsibilities:Timely submission of...


  • Subang Jaya, Selangor, Malaysia DHL Asia Pacific Shared Services Sdn Bhd Full time

    About the RoleWe are seeking a highly skilled Senior Project Manager - Business Process Optimization to join our team at DHL Asia Pacific Shared Services Sdn Bhd. As a key member of our Shared Services organization, you will be responsible for overseeing the operations of individual projects within the program.Key ResponsibilitiesProject Planning and...


  • Subang Jaya, Selangor, Malaysia Roche Full time

    About the RoleWe are seeking a highly skilled Finance Master Data Deployment Manager to join our team in the Asia-Pacific region. As a key member of our deployment team, you will play a critical role in the successful implementation of our Finance Master Data Management program.Key ResponsibilitiesCollaborate with our Global Business Process Management...


  • Subang Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full time

    About the RoleHitachi Energy is seeking a highly skilled IT Site Delivery Manager to lead our IT team in Southeast Asia. As a key member of our organization, you will be responsible for delivering exceptional IT services to our factories and offices in Vietnam, South Korea, Thailand, Malaysia, Australia, and Singapore.Key ResponsibilitiesManage the IT team...


  • Subang Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full time

    Job SummaryWe are seeking a highly skilled IT Site Delivery Manager to join our team in Southeast Asia. As a key member of our organization, you will be responsible for providing overall service delivery to our sites in Vietnam, S. Korea, Thailand, Malaysia, Australia, and Singapore.Key ResponsibilitiesManage the Site IT team/resources in the factories and...


  • Subang Jaya, Selangor, Malaysia Roche Services (Asia Pacific) Sdn Bhd Full time

    About the RoleWe are seeking a highly skilled and experienced Financial Manager to join our team at Roche Services (Asia Pacific) Sdn Bhd. As a key member of our finance team, you will be responsible for ensuring the day-to-day financial operations of the company are managed to a high standard.Key ResponsibilitiesFinancial ManagementOversee the preparation...


  • Subang Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full time

    {"h3": "Service Delivery Excellence", "p": "At Hemmersbach GmbH & Co. KG, we are seeking a highly skilled Service Delivery Manager to lead our IT service delivery efforts in the APAC region. As a key member of our team, you will be responsible for ensuring the smooth delivery of services, achieving overall customer satisfaction, and driving commercial...


  • Subang Jaya, Selangor, Malaysia FUJIFILM Business Innovation Asia Pacific Full time

    Job DescriptionWe are seeking a highly driven and results-oriented Sales Development Representative to join our team at FUJIFILM Business Innovation Asia Pacific. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in the territory/account listing assigned.Key Responsibilities:Market Research and...


  • Subang Jaya, Selangor, Malaysia Hemmersbach Full time

    Your skills Fluent English Previous work experience (or equivalent) in project management and Service Delivery, preferable in IT field/ services Degree in Computer Science, Management, Economics or equivalent field Previous experience of customer relationship management Your Tasks Being responsible for the delivery of services, across all service-lines (SD,...


  • Subang Jaya, Selangor, Malaysia Randstad Malaysia Full time

    about the companyWork with an MNC giant, who are expanding and improving their IT infrastructure at the moment to the latest technologies in IT and experience true career progression and working culture to grow your skill set as well as your knowledge job detailsJob title : Service Delivery ManagerLocation : Subang Jaya, MalaysiaSalary : RM10,000 -...


  • Subang Jaya, Selangor, Malaysia Abbott Laboratories Full time

    Primary Job FunctionDevelop and execute strategic plans, programs and stories that deliver high impact results focused across 5 key areas: Storytelling and Media Relationships, Content, Proactively Managing Issues, Engaging Employees, and Driving / Supporting the Business. Effectively work with and support country and other regional team members, Business...


  • Subang Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full time

    About the RoleWe are seeking a highly skilled Service Delivery Manager to lead our IT project delivery team in the APAC region. As a key member of our organization, you will be responsible for ensuring the smooth delivery of services, achieving customer satisfaction, and driving commercial success.Key ResponsibilitiesProject Management: Oversee the delivery...


  • Subang Jaya, Selangor, Malaysia Roche Services (Asia Pacific) Sdn Bhd Full time

    {"Job SummaryWe are seeking a highly skilled and experienced Country Chief Accountant to join our team at Roche Services (Asia Pacific) Sdn Bhd. As a key member of our finance team, you will be responsible for ensuring the day-to-day accounts and accounting processes are managed to a high standard.Key Responsibilities* Ensure the accuracy of data and smooth...


  • Subang Jaya, Selangor, Malaysia Michael Page Full time

    About Our CompanyOur client is a leading provider of recruitment services, with a strong presence in the Asia-Pacific region. They are currently seeking a highly skilled Regulatory Affairs Manager to join their team.Job DescriptionKey ResponsibilitiesRegulatory Compliance: Ensure that our client's products comply with all relevant regulations and standards,...


  • Subang Jaya, Selangor, Malaysia Roche Services (Asia Pacific) Sdn Bhd Full time

    About Roche Services (Asia Pacific) Sdn BhdWe are a leading research-focused healthcare group, committed to pushing back the frontiers of healthcare. Our success is built on innovation, curiosity, and diversity.Our organisation provides end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond...


  • Subang Jaya, Selangor, Malaysia KPMG in Malaysia Full time

    DescriptionsKPMG in Malaysia provides Audit, Tax, and Advisory services. Established in 1928, not only is our Firm one of the oldest in Malaysia but also the oldest KPMG Firm in the Asia Pacific region.With approximately over 2,000 staff positioned in 8 offices nationwide, our goal is to turn knowledge into value for the benefit of our clients, our people,...


  • Subang Jaya, Selangor, Malaysia QBE Insurance Group Limited Full time

    Primary DetailsTime Type: Full timeWorker Type: EmployeeTo lead the Actuarial function and develop actuarial strategies, monitor financial solvency and provide a framework for financial and strategic programs to assist in the development of growth opportunities for AsiaTo lead the Actuarial function and develop actuarial strategies, monitor financial...


  • Subang Jaya, Selangor, Malaysia Carsome Sdn Bhd Full time

    About the RoleCarsome Sdn Bhd is seeking a highly skilled Regional Finance Senior Manager to lead the Regional Controlling team in Southeast Asia. As a key member of the finance team, you will be responsible for leading the end-to-end financial reporting and operations process across the region.Key ResponsibilitiesFinancial Reporting and Operations: Lead the...


  • Subang Jaya, Selangor, Malaysia QBE Insurance Group Full time

    Job SummaryWe are seeking a seasoned Risk and Compliance professional to lead our Asia-based team. As the Head of Risk and Compliance, Asia, you will be responsible for developing and implementing a comprehensive risk management strategy that aligns with QBE's global risk management framework.Key ResponsibilitiesRisk Management StrategyDevelop and implement...