Business Development Manager

2 weeks ago

Petaling Jaya, Selangor, Malaysia Standard Chartered Life and Careers Full time
About Standard Chartered Life and Careers

We're a global bank that's been helping people achieve their financial goals for over 170 years. Our mission is to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good.

At Standard Chartered Life and Careers, we value the kind of person who challenges the status quo and loves a challenge. If you're looking for a career with purpose and you want to work for a bank making a positive difference, we want to hear from you.

We believe in empowering our employees to make a real impact on our clients' lives. That's why we invest heavily in training and development programs to help you grow professionally and personally.

As a Relationship Manager, Remote Banking, you will play a key role in building and maintaining strong relationships with our Priority Clients. This is an exciting opportunity to develop your skills and experience in client acquisition and relationship management.

Key Responsibilities
  • To proactively acquire and upgrade portfolio AUM of Priority Clients.
  • Engaging & deepening Affluent & hidden Affluent in advisory conversations with analytics support and collaboration with Wealth Specialists.
  • Prepare and educate clients to interacting via online, Client Centre.
  • Actively acquire and activate new Affluent/potential Affluent clients referred from ETB.
  • To achieve agreed sales targets and Priority Banking profitability.
  • To achieve quality performance i.e. audit results, credit quality, business development and people management.
  • Agreed service standards to customers.
Required Skills and Qualifications
  • Preferred 1-3 years' experience in banking with demonstrable knowledge of banking practices and financial products.
  • Favorable track record in managing sales and / or operations or demonstrated ability to achieve strong sales performance.
  • Ability to coach, inspire and mobilise Branch team members of various levels to deliver exceptional performance.
  • Demonstrated ability to establish a service culture.
  • Interpersonal and complaint handling skills.
  • Bank's product knowledge.
  • Understanding of policies and procedures.
  • ABM rules / Bank Negara FEA regulations.
What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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