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Operations Coordinator

2 weeks ago

Penang, Malaysia Design Village Penang Full time
Our Team

We are a dynamic team of professionals who are passionate about delivering exceptional customer service and ensuring our customers have a memorable experience with us.

Responsibilities:
  1. Customer Service: Provide timely and effective assistance to customers, addressing their inquiries, complaints, and feedback with a positive attitude.
  2. Service Delivery: Ensure seamless delivery of services, including courier and shipping operations, to meet customer expectations.
  3. Operational Support: Assist in maintaining operational efficiency, overseeing daily mall operations, and conducting customer satisfaction surveys to drive continuous improvement initiatives.