Retail Leadership Position

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia CELINE Full time
About the Role

We are seeking an experienced store manager to lead our Celine luxury store in Kuala Lumpur, Malaysia. As a senior retail professional, you will be responsible for driving sales growth, delivering exceptional customer experiences, and building a high-performing team.


Responsibilities:

  1. Store Operations: Ensure that all processes are compliant with legal, regulatory, and internal requirements. Solve problems and communicate issues to resolve to achieve effective and productive store operations.
  2. Talent Management: Foster a positive and inclusive work environment where everyone feels valued and empowered to contribute their best. Encourage open communication, mutual respect, and a shared sense of purpose.
  3. Client Development: Develop and implement strategies to attract new customers and increase client acquisition. Deliver personalized and memorable client experiences by anticipating needs, exceeding expectations, and building genuine emotional connections with each client.

Requirements:

  • Bachelor's degree in Business or related field.
  • At least 5 years of experience in retail management within luxury/fashion business.
  • Proven leadership experience in managing and motivating high-performing teams and managing managers.
  • Exceptional communication and interpersonal skills, fostering collaboration and building strong relationships with stakeholders at all levels.


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