Senior Retail Leadership Role

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full time

A purpose-led organization, Tata Consultancy Services (TCS), is building a meaningful future through innovation, technology, and collective knowledge.

As part of the Tata group, India's largest multinational business group, TCS has over 500,000 of the world's best-trained consultants in 46 countries.

The company generates significant revenues annually and is listed on the BSE and NSE in India.

About the Job:
  • We are seeking a strong retail leader with C-level connections in the Malaysian retail industry to lead our team.
  • The ideal candidate will facilitate partnerships with unit stakeholders, mentor solution defense presentations, and provide clarity on TCS deal value drivers and solution tenets.
  • The role involves managing offering identification, creation, and demand creation, as well as leadership reporting, pipeline management, and regular deal updates.
Key Responsibilities:
  1. Critically evaluate multiple architecture options, patterns, and tools to drive business growth.
  2. Work closely with the delivery team to understand customer accounts and identify opportunities for growth.
  3. Develop a growth strategy for assigned accounts and new account prospects.
  4. Foster positive relationships with customers, identify new business opportunities, and resolve customer complaints efficiently.
  5. Maintain a deep understanding of customer IT roadmaps and develop plans to support their needs.
  6. Pursue thought leadership and new lead generation initiatives to drive business expansion.
Seniority Level:

Director

Employment Type:

Temporary



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