Senior IT Leadership Role

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time
Job Description

AIA Digital+ is seeking a results-driven leader to join our team as a Senior Manager, Cloud Operations. As a key member of our organization, you will be responsible for managing a team of service delivery professionals ensuring seamless operational services delivery.

The ideal candidate will have a solid track record of managing performance and talent development of direct reports and a strong understanding of public cloud implementation, workload migration, and operational support in a multi-site enterprise environment.

  • Develop and implement strategies to improve operational efficiency and ensure compliance with SLAs and OLAs.
  • Collaborate with Group Office and Business Unit technical teams on service escalation activities.
  • Liaise with managed service providers and internal delivery teams on service delivery escalations and problems.


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