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Digital Sales Professional

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Chronos Agency Full time

Company Overview:

At Chronos Agency, we strive to be a leader in the industry by providing top-notch services to our clients. We are a team of dedicated professionals who work together to achieve excellence and drive revenue growth.

Job Description:

We are seeking a highly motivated and results-driven Sales Executive to join our team. As a Sales Executive, you will play a key role in driving revenue growth by closing consultative sales, strategically managing the sales pipeline, and building strong relationships with clients.

Key Responsibilities:

  1. Manage and work on sales-related administrative duties and documentation SOPs as and when required
  2. Acknowledge and develop thorough knowledge about the company's products and services rendered and fulfillment scopes
  3. Collect payment of follow-up cases and review appointments efficiently and tightly
  4. Provide excellent customer service support to clients
  5. Work cross-functionally with operations/fulfillment teams and ensure smooth handover experience for clients
  6. Resolve client grievances and post-sales commercial issues when necessary
  7. Sustain the company's profitability through excellent relationship management and renewal of retainer clients
  8. Maintain maximum customer retention through ascending or descending company product or services
  9. Onboard prospects to clients to increase the company's profitability