Corporate Wellness Strategist

3 days ago


Petaling Jaya, Selangor, Malaysia Engage Life Full time
About the Role:

We are seeking an experienced Customer Success Specialist to join our team and play a key role in delivering exceptional client experiences. In this role, you will be responsible for managing client relationships, developing and executing corporate wellness campaigns, and working closely with internal departments to achieve business objectives.

Responsibilities:
  • Client Relationship Management: Manage day-to-day communication with clients, ensuring a seamless and value-driven experience.
  • Campaign Development: Develop and execute corporate wellness campaigns and events that align with clients' corporate wellness strategies.
  • Collaboration and Partnership: Work with internal departments to execute against client corporate wellness strategies, events, and campaigns.
  • Growth Opportunities: Identify upsell and cross-sell opportunities to drive revenue growth and improve client satisfaction.
Requirements:
  • 1-2 years of experience in customer success, account management, or a client-facing role.
  • Strong problem-solving, communication, and relationship management skills.
  • Ability to analyze client data and develop action plans to improve retention.
  • Self-motivated with the ability to work independently and collaboratively.


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