Content Removal Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time
Job Description:
Cognizant is seeking a highly skilled Content Removal Specialist to join our team. As a Content Removal Specialist, you will be responsible for removing content on clients' portals that may violate online laws governed by the DMCA.

Key Responsibilities:
  • Work on various queues and complete assigned tickets within the given timeframe.
  • Understand client internal copyright policies and processes.
  • Raise bugs as applicable throughout the ticket life cycle.
  • Evaluate legal complaints to determine whether allegedly violating content must be considered for blocking or removal.
  • Ascertain due diligence and compliance adherence of legal complaints received.
  • Investigate and examine copyright removal requests submitted by copyright owners and reporting organizations.
  • Distinguish and process legal and non-legal counter-notices accordingly.
  • Share information with copyright owners, reporting organizations, business partners, and government officials.
  • Work on tools and come up with innovative ideas.


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