Retail FX and CFDs Conversion Associate

4 days ago


Petaling Jaya, Selangor, Malaysia SummitNext Technologies Sdn Bhd Full time

At SummitNext Technologies Sdn. Bhd., we pride ourselves on being a BPO and Technology Solutions provider that combines innovation with excellence.

We are expanding rapidly in the retail FX and CFDs space and are seeking skilled professionals to join our team as Sales & Marketing Associate (India Market).

About Our Company

We are a forward-thinking company that leverages technology to deliver exceptional services to our clients.

We are searching for dedicated individuals to join our client's retail FX & CFDs company, specializing in the India market.

Main Responsibilities:
  1. Promote our Retail FX & CFDs products to potential clients via telesales.
  2. Provide excellent customer service by addressing inquiries, offering information, and resolving issues.
  3. Support clients throughout the account opening process and onboard them seamlessly.
  4. Work collaboratively with the sales and marketing teams to develop strategies for client conversion and retention.
  5. Stay up-to-date on industry trends, market developments, and our products to better serve clients.
Essential Qualifications:
  • Bachelor's degree in any relevant field.
  • Fluency in both English and Hindi.
  • Experience and familiarity with the India market.
  • A minimum of 5 years of experience in telesales or customer handling, preferably in financial services.
  • Knowledge or experience in the FX & CFDs industry is required.
  • Strong interpersonal skills to build relationships with clients.
  • Results-driven with a focus on achieving and surpassing conversion targets.
  • Exceptional communication skills, both verbal and written.


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