Customer Engagement Specialist

1 week ago


Penang, Malaysia TIME dotCom Berhad Full time

We are seeking a Customer Engagement Specialist to join our team. As a Customer Engagement Specialist, you will be responsible for engaging with potential customers, explaining product features, benefits, and unique selling points.

You will gather customer feedback and leads, collaborate with sales and marketing teams to align promotional activities with overall business objectives, and update new post material, flyers distribution, maildrop, and door-to-door approach.

Key responsibilities include:

  • Engage with potential customers, explaining product features, benefits, and unique selling points
  • Gather customer feedback and leads
  • Collaborate with sales and marketing teams to align promotional activities with overall business objectives
  • Update new post material, flyers distribution, maildrop, and door-to-door approach

The ideal candidate should have excellent communication, interpersonal skills, and negotiation skills. Ability to work independently and as part of a team is essential. Flexibility and adaptability to work in fast-paced and evolving environments is also required.



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