Current jobs related to Service Operations Manager - Petaling Jaya, Selangor - Prism+

  • Service Operations Manager

    1 week ago

    Petaling Jaya, Selangor, Malaysia Johnson Controls, Inc. Full time

    Job Description">The Service Delivery Manager is responsible for the day-to-day management of people, customer requests, and systems to ensure key performance indicators (KPIs) and service levels are met. This includes planned/unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion),...

  • Customer Service Operations Manager

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Personal Collection Direct Selling Inc. Full time

    About the OpportunityThe Customer Service Operations Manager will be responsible for overseeing customer service operations to ensure a seamless and superior experience for customers and dealers. This role requires a strategic thinker with strong leadership skills and a deep understanding of customer service and operations management.Key...

  • Service Desk Operations Manager

    4 days ago

    Petaling Jaya, Selangor, Malaysia Balazs Full time

    At Air Liquide, we are committed to delivering exceptional end-user support services that exceed customer expectations.About the Role:We are seeking a highly skilled and experienced Service Desk Operations Manager to lead our End User Support team in APAC. As a key member of our Global IT organization, you will be responsible for managing the day-to-day...

  • Food Service Operations Manager

    1 day ago

    Petaling Jaya, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full time

    Food Service Operations ManagerWe are seeking an experienced Food Service Operations Manager to lead our restaurant team. As a Food Service Operations Manager, you will be responsible for overseeing food preparation, inventory management, and customer service.Key Responsibilities:Oversight of food preparation and presentationInventory management and ordering...

  • Service Desk Operations Manager

    19 hours ago

    Petaling Jaya, Selangor, Malaysia L'Air Liquide S.A. Full time

    About Your ResponsibilitiesAs a Service Desk Operations Manager at Air Liquide, your primary responsibility will be to ensure the efficient and effective resolution of IT incidents impacting our business operations. You will act as a central point of contact during major incidents, facilitating collaboration between technical teams and internal customers.You...

  • Service Operations Manager

    2 hours ago

    Petaling Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full time

    At Hitachi Vantara Corporation, we are seeking an experienced Service Operations Manager to join our team. As a key member of our organization, you will play a crucial role in supporting administrative work related to service jobs, including the preparation of quotations and parts orders.The ideal candidate will have a minimum of 3-5 years of experience in a...

  • Electrical Services Project Manager

    3 days ago

    Petaling Jaya, Selangor, Malaysia Jl Electrical Service Contractor Corp Full time

    Job Description:The Senior Electrical Engineer will be responsible for handling typical and small to medium-sized projects comprising Electrical Building Services (HT, LV & ELV), Telecommunication services, and all infrastructure (HT & LV reticulation) related work as assigned by the General Manager of the Division with guidance from a superior.Key...

  • Service Operations Manager

    6 days ago

    Petaling Jaya, Selangor, Malaysia Hiredly X Full time

    Job SummaryWe are seeking a highly skilled Deputy Head of Service to lead our service team and ensure seamless operations. The ideal candidate will have a strong leadership background, excellent communication skills, and a customer-centric mindset.

  • Senior Financial Operations Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia TSH Business Service Centre Full time

    Job OverviewWe are seeking a highly skilled Senior Financial Operations Manager to join our team at TSH Business Service Centre. The successful candidate will be responsible for managing day-to-day financial operations, ensuring accurate reporting, and supporting smooth business operations through administrative coordination.

  • Financial Services Operations Manager

    1 week ago

    Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full time

    Job Title: Financial Services Operations ManagerWe are seeking a skilled Financial Services Operations Manager to support our AP function in Japan.About Our TeamOur team is responsible for providing end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture, and beyond to our colleagues across the APAC region.Key...

  • Technical Service Operations Manager

    5 days ago

    Petaling Jaya, Selangor, Malaysia Mason & Co Full time

    About the RoleMason & Co is a multinational company that distributes and sells diagnostic instruments and supplies to hospitals, research institutions, and industrial manufacturers. Our products are primarily used in diagnostic testing and play a vital part in the healthcare system.This position involves leading the operation of the maintenance service team...

  • Operations and Service Executive

    1 day ago

    Petaling Jaya, Selangor, Malaysia Alliance Bank Malaysia Berhad Full time

    In this exciting role, you will contribute to the success of our branch by delivering exceptional service to our customers and driving business growth through operational excellence.Key AccountabilitiesManage cash holdings, balancing, and SST operations, ensuring accuracy and efficiency.Support customer inquiries and complaints, providing prompt and...

  • Global Service Operations Manager

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Biomed Global Full time

    Job OverviewJoin Biomed Global as a Technical Service Director, where you will play a vital role in shaping the future of medical technology. As a leader, you will be responsible for driving business growth through effective technical service delivery, leveraging your expertise to enhance customer experiences and expand our market...

  • Operations Manager

    2 days ago

    Petaling Jaya, Selangor, Malaysia Signature International Berhad Full time

    SIGniture International Berhad is a leading kitchen manufacturer in Malaysia, and we are seeking an experienced Operations Executive to join our team. As an Operations Executive, you will be responsible for managing our daily operations, including order processing, customer service, and supply chain management.Main ResponsibilitiesManage daily operations,...

  • Sales Manager

    1 week ago

    Petaling Jaya, Selangor, Malaysia H-E Parts Full time

    Job DescriptionThe successful candidate will be responsible for delivering the Service Business Unit (SBU) sales strategy at the country level, on behalf of H-E Parts. This role will directly report to the Local Service Unit Manager and functionally to the Hub Marketing & Sales Manager.This position will collaborate closely with the Hub Sales team, working...

  • Service Operations Supervisor

    1 day ago

    Petaling Jaya, Selangor, Malaysia Johnson Controls Full time

    Key Responsibilities:Lead and mentor the Service Admin team to foster a culture of continuous improvement and professional development.Conduct training sessions for team members on administrative processes and best practices.Oversee administrative processes related to parts purchases, subcontractor purchase requisitions, and goods receipts.Additionally, the...

  • Operations Manager

    5 days ago

    Petaling Jaya, Selangor, Malaysia Kimberly-Clark Full time

    Job DescriptionThe Operations Manager will be responsible for overseeing the day-to-day operations of our facilities, including management of budgets, vendor relationships, and project coordination. This role requires strong organizational skills, attention to detail, and effective communication abilities.Manage a team of 50+ vendor employees to ensure...

  • Customer Service Operations Lead

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    Job DescriptionWe are seeking a skilled Customer Service Operations Lead to join our team. As a key member of our operations department, you will be responsible for leading a team of managers and agents to deliver exceptional customer service.ResponsibilitiesLead the day-to-day operations of the customer service team, ensuring that all activities are carried...

  • IT Service Management Specialist

    4 days ago

    Petaling Jaya, Selangor, Malaysia Balazs Full time

    Our End User Support team is a critical component of our Global IT organization, providing exceptional service to our customers across APAC. We are seeking a highly skilled and experienced Service Desk Operations Manager to lead this team and drive its continued success.About the Role:The successful candidate will have extensive experience in managing...

  • Service Desk Service Delivery Manager

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia VitalAire Canada Inc. Full time

    Service Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...

Service Operations Manager

2 weeks ago

Petaling Jaya, Selangor, Malaysia Prism+ Full time

We are seeking a driven hustler with a positive attitude towards change and meaningful growth to lead our RMA Service team. This candidate will have experience in successfully scaling or leading a high-functioning Service team and will be comfortable with travel.

Key Responsibilities
  1. Develop and implement strategies to improve RMA Service operations and enhance customer satisfaction.
  2. Manage relationships with 3rd party service providers and ensure seamless onsite service.
  3. Identify opportunities for improvement in PRISM+ RMA Service operations by analyzing industry best practices.
  4. Drive the development of customer satisfaction goals and coordinate with the Customer Service team to achieve ambitious outcomes.
  5. Provide coaching and guidance to new hires on product knowledge and technical support skills.

As a key member of our team, you will contribute to the growth and success of Prism+ Australia.