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Account Growth Specialist
2 weeks ago
We are seeking an experienced Account Growth Specialist to join our team and drive business growth through strategic account management. This role involves developing and executing plans to expand customer relationships, increase revenue, and improve customer satisfaction.
The successful candidate will have a proven track record of growing customer relationships, identifying new business opportunities, and driving revenue growth. Key responsibilities include:
- Developing and executing account growth plans to drive revenue expansion and customer satisfaction
- Conducting market research to stay up-to-date on industry trends and customer needs
- Collaborating with cross-functional teams to ensure seamless delivery of products and services
- Identifying and pursuing new business opportunities to drive revenue growth
- Maintaining accurate records of customer interactions and progress against key performance indicators
Required qualifications include:
- A degree in Business Administration or a related field
- Proven experience (4-5 years) in a sales or account management role
- Strong analytical and problem-solving skills, with the ability to think strategically
- Excellent communication and interpersonal skills, with the ability to build relationships with customers and colleagues
- Proficiency in English and Bahasa Melayu, with knowledge of Mandarin being an asset