Custody Processing Support Leader

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full time
About the Role

We're seeking an experienced professional to join our team as a Senior Custody Portfolio Manager based in Kuala Lumpur, Malaysia.

Responsibilities
  • Manage a portfolio of high-profile clients, ensuring their queries are addressed promptly and professionally.
  • Develop and maintain strong relationships with clients through regular communication and collaboration.
  • Provide coaching and guidance to team members to ensure they have the necessary skills to deliver excellent service.
  • Advise on process improvements to enhance client satisfaction and reduce costs.
  • Stay up-to-date with industry developments and regulatory changes that may impact clients.


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