Omnichannel Customer Journey Specialist
5 days ago
The Omnichannel Customer Journey Specialist will play a crucial role in designing and implementing customer-centric experiences across multiple touchpoints. This includes collaboration with brand teams, analysis of campaign metrics, and identification of areas for improvement.
Key Responsibilities:
- Develop an in-depth understanding of target customer segments and behaviors.
- Partner with brand teams to build and execute customer journeys.
- Ensure 'closed loop marketing' by assessing campaign metrics and adjusting strategies accordingly.
Required Skills:
- Bachelor's Degree in Marketing, Business, Computer Science, or Digital Marketing.
- At least 1-2 years of experience in marketing or digital marketing within the pharmaceutical industry.
- Understanding of pharmaceutical regulations.
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Customer Journey Director
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Omnichannel Experience Manager
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Omnichannel Business Strategist
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PSRO Omnichannel Manager
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