Travel Experience Coordinator
5 days ago
EU Holidays Pte Ltd is a travel company that values customer satisfaction. As a Customer Service Officer, you will play a crucial role in ensuring our customers have an exceptional travel experience.
About the Job- As a Customer Service Officer, you will be responsible for handling customer inquiries, providing support and assistance, and resolving issues in a timely manner.
- You will work closely with our team to ensure seamless communication and provide solutions to meet customer needs.
- Your excellent communication and interpersonal skills will enable you to build strong relationships with our customers and stakeholders.
- Handle Customer Inquiries: Respond to customer inquiries via phone, email, or chat, providing accurate information and resolving issues promptly.
- Provide Support and Assistance: Assist customers with their travel-related queries, offering solutions and alternatives when needed.
- Resolve Issues: Address customer complaints and concerns in a professional and courteous manner, escalating issues to management when necessary.
- Communicate Effectively: Maintain open and transparent communication with customers, stakeholders, and colleagues to ensure seamless service delivery.
- Analyze Feedback: Gather customer feedback to identify trends and areas for improvement, making recommendations to enhance our services.
- Fresh Graduates Welcome: We encourage fresh graduates to apply, as we believe they bring new ideas and perspectives.
- Diploma Holders Preferred: Candidates must possess at least a Diploma in any field, with customer service-related experience being an advantage.
- Excellent Communication Skills: Proven ability to communicate effectively in English, Bahasa Melayu, and Mandarin, both verbally and in writing.
- Team Player: Ability to work collaboratively with colleagues to achieve team goals and objectives.
- Incentives and Rewards: Our employees are recognized and rewarded for their hard work and contributions, receiving incentives, commissions, and performance bonuses.
- Career Progression: We offer career growth opportunities for our employees, acknowledging their efforts and supporting their development.
- Well-being Initiatives: Our company prioritizes employee well-being, providing annual leave, medical leave, and other benefits to ensure a healthy work-life balance.
- Team Culture: We foster a teamwork culture, encouraging collaboration, mutual respect, and open communication among colleagues.
Established in 2010, EU Holidays Pte Ltd has been dedicated to redefining the travel experience. With a passion for innovation and customer satisfaction, we strive to deliver exceptional travel options tailored to our customers' diverse needs.
-
Demand Planning Coordinator
5 days ago
Malacca City, Malaysia Infineon Technologies Full time**Job Description and Requirements**This role is an exciting opportunity to contribute to the development and implementation of sales and marketing plans that drive business growth and customer satisfaction. As a Senior Specialist Supply Chain, you will work closely with the Business Demand Planner to create and prioritize plans that meet customer needs and...
-
Inventory Management and Coordination Lead
4 days ago
Malacca City, Malaysia Infineon Technologies AG Full timeLogistics CoordinatorWe are seeking a highly skilled professional to join our logistics team. In this role, you will be responsible for coordinating logistics activities, ensuring supply chain efficiency, and resolving bottlenecks across various production lines.The ideal candidate will have a strong background in logistics, with experience in planning and...
-
Sales and Marketing Coordinator
1 day ago
Malacca City, Malaysia DKSH Full timeFunctional Skills and KnowledgeDemonstrate basic knowledge and understanding of the industry/market/competitors/customers/products/services and selling skills.Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.Be willing to travel outstation and cover multiple...
-
Plant Production Coordinator
1 day ago
Malacca City, Malaysia Mamee Full timeJob SummaryAbout the Role:We are seeking a talented Production Team Lead to join our team. The successful candidate will be responsible for overseeing and coordinating our manufacturing operations, ensuring that we meet our quality and productivity targets.Key Accountabilities:Develop and implement effective production strategies.Coordinate and plan...
-
Project Coordinator
2 days ago
Malacca City, Malaysia Talent Recruit Full timeJob DescriptionTalent Recruit is seeking a highly organized and detail-oriented Project Coordinator to assist in the day-to-day operations of construction projects. The ideal candidate will have excellent communication skills, basic knowledge of construction processes, and the ability to work well with a team.Key Responsibilities:Project Support:Assist the...
-
Senior Construction Coordinator
20 hours ago
Malacca City, Malaysia Talent Recruit Full timeJob Details: Job Title: Site Manager. Location: Cheng, Melaka. Salary range: RM5,000 - RM8,000 per month. Working days: 6 working days (Mon - Sat, 8am - 5pm).Key Responsibilities:Oversee the day-to-day activities on construction sites to ensure timely completion of projects within quality and safety standards.Manage all site operations, ensuring smooth...
-
Procurement Coordinator
5 days ago
Malacca City, Malaysia Nirvana Asia Full timeJob OverviewNirvana Asia Group is a leader in memorial park operations with over three decades of experience.We strive to provide exceptional service to our customers while promoting cultural heritage.Key Responsibilities:Compile and analyze expense reports.Monitor and maintain accurate records of sub-contractor performance.Ensure efficient document scanning...
-
Service Quality Coordinator
1 day ago
Malacca City, Malaysia A&W (Malaysia) Sdn Bhd Full timeWe are looking for a Service Quality Coordinator to join our team at A&W (Malaysia) Sdn Bhd. In this role, you will be responsible for coordinating service quality initiatives across our restaurants, ensuring that our customers receive a consistently high level of service.Key ResponsibilitiesDevelop and implement service quality initiatives to improve...
-
Accounting and Administrative Coordinator
4 days ago
Malacca City, Malaysia TIME's group Full timeAs a dynamic trading company in Malaysia, Time's Group specializes in construction materials and prides itself on its commitment to excellence and customer satisfaction.Job DescriptionPerform daily transaction and accounts data entry into our Accounting System with precision and accuracy.Ensure seamless document management and filing systems are...
-
Sales Coordinator
1 week ago
KL Eco City, Malaysia Amari Kuala Lumpur Hotel Full timeAnswer telephone and respond to caller inquiries in a pleasant manner. - Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.) - Responsible for coordinating internally with the sales & marketing team. - Generating reports, preparing...
-
Logistics Coordinator
7 days ago
Malacca City, Malaysia Nirvana Asia Full timeJob OverviewWe are seeking a highly skilled Lorry Driver to join our team at Nirvana Asia. As a key member of our logistics operations, you will be responsible for ensuring the safe and timely delivery of goods to our customers.Key ResponsibilitiesDrive company vehicles safely and efficiently to deliver goods to customers.Maintain accurate records of...
-
IT Project Coordinator
1 day ago
Malacca City, Malaysia DATABOLT SDN BHD Full timeDatabolt Sdn Bhd, a pioneer in digital transformation, seeks a Business System Analyst to drive efficiency and innovation in its operations. As a key member of the team, you will play a vital role in ensuring the success of technology-driven projects.Key ResponsibilitiesAct as a liaison between technical teams and business stakeholdersTranslate business...
-
Invoicing Coordinator
5 days ago
Malacca City, Malaysia Rainbow Distribution Sdn. Bhd. Full timeJob DescriptionAs an Account Executive at Rainbow Distribution Sdn. Bhd., you will play a critical role in maintaining accurate financial records, preparing financial reports, and resolving accounting issues. This position requires a high level of attention to detail, excellent communication skills, and the ability to work effectively under pressure.Key...
-
Housing Development Coordinator
2 days ago
Malacca City, Malaysia Talent Recruit Full time**Project Role:**Talent Recruit seeks a highly skilled Junior Quantity Surveyor to join our client's team, a construction company focused on housing projects. The successful candidate will be responsible for various tasks, including post-contract stages of awarded projects, site meetings, and tender interviews.**Responsibilities and...
-
Accounting and Costing Professional
20 hours ago
Malacca City, Malaysia ECO PET PRODUCTS MANUFACTURING SDN BHD Full timeKey RequirementsTo be successful in this role, you will need:Bachelor's Degree or Professional Qualification in Finance, Cost Accountancy (such as CIMA) or a related field.At least 5 years of relevant experience, including 2 years in cost accounting.Proficient in Microsoft Office; experience with AutoCount and MyPayroll is an advantage.Knowledge of...
-
Service Excellence Officer
5 days ago
Malacca City, Malaysia EU Holidays Pte Ltd Full timeAs a Customer Service Officer at EU Holidays Pte Ltd, you will play a vital role in ensuring our customers receive exceptional service and support. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences and want to make a difference in the travel industry.About the RoleYou will work closely with...
-
Business Development Coordinator
2 days ago
Malacca City, Malaysia Talent Recruit Full timeTalent Recruit is a reputable organization seeking a highly organized and skilled Sales Admin Executive to join our team.Job Description:Sales Support:Respond to purchasers' inquiries and provide property information, ensuring seamless communication throughout the sales process.Schedule meetings and appointments for purchasers with precision, minimizing...
-
Customer Service Officer
5 days ago
Malacca City, Malaysia EU Holidays Pte Ltd Full timeThis job is for a Customer Service Officer in Malacca. You might like this job because you will handle inquiries, support customers, process exchanges, and analyze feedback to improve services.ResponsibilitiesHandle customer inquiries through telecommunication channels.Support customers based on their language preferences while providing assistance.Attend to...
-
Merchant Sales Executive
2 days ago
Malacca City, Malaysia AmBank Group Full timeAdd expected salary to your profile for insights.To monitor and provide feedback on merchant requests, competitor activity, and market updates to ensure achievement of business targets.To ensure terminals are installed and set up on time to capture maximum business volume.To perform account management on merchants to understand their latest developments and...
-
Medical Device Maintenance and Repair Expert
2 days ago
Malacca City, Malaysia Kenso Corporation Full timeHow Your Skills Match This JobIn this role, you will be working with a range of medical equipment and systems, requiring strong technical expertise and analytical skills. If you have a solid understanding of biomedical engineering principles, excellent communication skills, and the ability to work effectively in a team environment, we encourage you to...