Customer Service Representative
7 days ago
We are seeking a highly skilled Mandarin Language Support Specialist to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd.
The successful candidate will be responsible for providing exceptional customer service to our banking clients, handling queries and issues in Mandarin and English via various channels.
Main Responsibilities:
- Manage client relationships and resolve issues promptly and professionally.
- Collaborate with internal teams to deliver seamless customer experiences.
- Develop and maintain detailed records of client interactions.
- Provide training and support to colleagues as needed.
Requirements:
- Excellent communication and problem-solving skills.
- Bachelor's degree in a related field or equivalent experience.
- Proficient in Mandarin and English languages.
- Familiarity with CRM systems and ability to learn new tools quickly.
What We Offer:
- A competitive salary up to 4k RM.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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