Department Store Operations Head
4 days ago
Pasona is a dynamic and fast-paced organization that values innovation, creativity, and teamwork. We are seeking a highly skilled Department Store Operations Head to join our team and drive business growth. The ideal candidate will have a proven track record in managing luxury brands in an international retail environment and a minimum of 10 years of experience in retail operations, with at least 8 years in a managerial role.
The successful candidate will be responsible for leading and developing a strong service-oriented team, ensuring exceptional customer service aligned with Japanese hospitality standards. They will also be responsible for recruiting, training, and developing a high-performing team, fostering a positive work environment and ensuring continuous staff development.
Key Requirements:
- Education: Diploma/Degree in Retail Management, Hotel Management, or a related field.
- Minimum 10 years of experience in retail operations, with at least 8 years in a managerial role.
- Proven track record in managing luxury brands in an international retail environment.
- Strong leadership skills with a professional and presentable image.
- Excellent interpersonal and communication skills, capable of working effectively across all levels of staff.
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