Compliance and Customer Service Specialist
6 days ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Compliance and Customer Service Specialist. In this role, you will be responsible for ensuring the smooth operation of our client onboarding process.
Duties and Responsibilities:- Perform client screening and account opening processes
- Review and update existing compliance practices and procedures
- Develop and implement new policies and procedures as required
- Provide exceptional customer service to our clients
- Work closely with our management team to identify areas for improvement and develop strategies for growth
This is an excellent opportunity for someone looking to start their career in the financial sector or those looking to transition into a new role.
Qualifications and Requirements:- Previous experience in KYC/client onboarding
- Strong communication and interpersonal skills
- Excellent written and spoken English and Mandarin skills
- Organisational and time management skills
- Ability to work under pressure and meet deadlines
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