CRM Implementation Expert
2 weeks ago
Job Description:
My client is a Global top-tier insurance firm looking for an experienced CRM Business Analyst to oversee the Salesforce development, implementation, and maintenance of the digital platform.
Responsibilities:
- Work with teams to understand customer and vendor needs.
- Review business processes with users to ensure they're effectively mapped with solution and technical design.
- Assist with Salesforce administration, configuration, and customisation.
- Manage vendor contracts and ensure service level agreements are met.
Requirements:
- Bachelor's degree in Computer Science or related discipline.
- At least 6 years of experience in IT-related field with 2+ years in Salesforce Application development.
- Familiarity with System Development Life Cycle and Agile Software Development.
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