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Business Operations Leader

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia PacificPeopleSolutions Full time

As a General Manager - Banking Operations at our partner bank in the Pacific, you will play a critical role in driving operational excellence and contributing to the bank's growth and success. This senior leadership position requires a strong understanding of banking operations, financial management, and stakeholder management.

About the Role:

You will be responsible for overseeing the bank's banking operations, including financial management, stakeholder management, risk and compliance, and operational excellence. You will provide strategic direction and leadership to Business Unit Heads, fostering a culture of accountability and excellence.

Key Responsibilities:
  • Implement strategies to improve productivity, cost discipline, and overall financial performance.
  • Drive the growth of digital revenue through the cards channel by developing and meeting annual production targets.
  • Lead the development and implementation of effective first-line-of-defense (FLOD) programs to minimize financial losses for both the bank and its customers.
  • Manage relationships with customers, regulators, and correspondent banks to enhance the customer experience and ensure regulatory compliance.