Customer Service Representative
1 day ago
Fewer than 15 applicants have a good chance of being selected for this role.
Job Responsibilities:- Greet customers who enter the shop, providing them with a positive first impression.
- Be involved in stock control and management to ensure that products are properly stored and maintained.
- Assist shoppers in finding the goods and products they are looking for by utilizing product knowledge and navigation skills.
- Process cash and card payments efficiently and accurately.
- Respond to customer queries in a timely and professional manner.
- Provide advice and guidance on product selection to customers based on their needs and preferences.
- Maintain a clean and organized store environment, including tasks such as vacuuming and mopping.
- Work within established guidelines, particularly those related to brands and promotions.
- Attach price tags to merchandise on the shop floor to ensure accurate pricing.
- Receive and store large deliveries of stock in a timely and efficient manner.
- Keep up-to-date with special promotions and create visually appealing displays to showcase these offers.
- Candidates must possess at least a SPM/Diploma/Degree qualification.
- Able to communicate effectively in English and Bahasa Malaysia.
- Experience in retail lines is required, with at least 1 year of experience preferred.
- Incentive payout commission for meeting sales targets.
- Yearly bonus for outstanding performance.
- Training provided to enhance skills and knowledge.
- Allowance provided to support living expenses.
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