Customer Engagement Manager

2 days ago


Johor Bahru, Johor, Malaysia APEQ Process Sdn. Bhd Full time
Job Overview

We are seeking a Customer Engagement Manager to join our team. The successful candidate will be responsible for engaging new customers, maintaining services to existing ones, and working with our senior management team to achieve sales goals.

Responsibilities
  • Maintain product knowledge to provide technical solutions to our customers.
  • Build solutions that leverage technology to meet our customers' business needs.
  • Work with our project and service teams to provide pre- and post-sales support.
  • Prepare technical proposals and quotations for customers.
  • Provide ongoing technical support and address customers' inquiries, concerns, and technical issues.
Requirements
  • Diploma or Bachelor's degree in any related engineering field.
  • Fresh graduates or those with 2 years of experience in technical sales.
  • Strong interpersonal skills and confidence.
  • Self-motivated, energetic, professional, reliable, and a team player.
  • Excellent verbal and written communication skills.
  • Problem-solving skills and the ability to travel locally and overseas.


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