Contact Centre Team Lead

About The PositionCigna is seeking a highly skilled Voice and Contact Centre Support Technician (L2) to join their team. As a key member of the Voice Team, this individual will be responsible for providing level 2 support, configuring new services, and ensuring the smooth operation of all Voice and Contact Centre components.Main ResponsibilitiesDeliver...

Job Title: Digital Transformation LeadAbout the RoleWe are seeking an experienced Digital Transformation Lead to join our team at TENTEN PARTNERS PTE. LTD. As a key member of our organisation, you will be responsible for leading the design and implementation of Salesforce CRM solutions and Contact Centre technologies.Key ResponsibilitiesDesign and implement...

We are looking for a skilled Contact Centre Specialist to join our team. As a Contact Centre Specialist, you will be responsible for handling inbound calls, providing personalized customer service, and ensuring quality assurance.Main Responsibilities:To achieve first call resolution where possible and follow up with customers on unresolved issues.To perform...

About the RoleThis is an exciting opportunity to join our Contact Centre team as a Customer Service Executive. You will be handling inbound calls from customers, responding to their queries and resolving issues in a professional and timely manner.

The Contact Centre Representative is responsible for providing excellent customer service to our customers through various communication channels, including phone, email and chat. As a representative, you will be the first point of contact for many customers, and it is essential that you possess excellent communication skills and a positive attitude.You will...

Job SummaryCigna Healthcare is seeking an experienced Voice and Contact Centre Support Technician (L2) to join their team. This role is critical in ensuring the smooth operation of all Voice and Contact Centre components, providing level 2 support, and configuring new services.ResponsibilitiesProvide expert-level technical support for Voice and Contact...

Role OverviewTalent Recruit is seeking a highly skilled and experienced individual to fill the role of Assistant Contact Centre Manager. This position involves supporting the manager in leading and motivating shift supervisors, as well as assisting in rate management tasks.Key Responsibilities:Providing support to shift supervisors to enhance work efficiency...

About This Role:This Contact Centre Agent position involves delivering exceptional customer service via telephone, providing a polite, professional, and accurate response to customer inquiries. You will be responsible for managing customer expectations, displaying ownership of customer requests, and liaising with relevant departments to resolve issues.The...

Welcome to Prudential Hong Kong Limited, where we pride ourselves on our commitment to customer excellence. As a Contact Centre Executive, you will play a vital role in shaping our customer experience.About the Role:Provide expert-level support to customers via phone, resolving their queries and concerns in a timely and effective manner.Maintain accurate...

Job DescriptionThis is an exciting opportunity to join our dynamic Contact Centre team as a Customer Service Executive. In this role, you will be responsible for delivering top-notch customer service, responding to customer queries, and ensuring seamless interactions across multiple channels.Main Duties:To manage customer relationships, address customer...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24060221Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 22120242Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion...

Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24120407Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 25 Days Ago job requisition id 25010353Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 2 Days Ago job requisition id 25030335Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030336Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030334Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 8 Days Ago job requisition id 24120405Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...

Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24100503Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...

Job ProfileWe are seeking a highly skilled and experienced Executive - Contact Centre Operations to join our team. The successful candidate will be responsible for delivering high-quality customer service via telephone, managing customer relationships, and resolving issues efficiently.About the RoleHandle customer inquiries and resolve issues...