Global Salesforce Expert
2 days ago
Oliver James Associates Ltd. is a leading recruitment agency, and we're currently seeking an experienced Global Salesforce Expert to join our team.
About the RoleThis exciting opportunity will see you working with top-tier insurance firms to oversee the development, implementation, and maintenance of their digital platforms on Salesforce.
Key Responsibilities:- Collaborate with cross-functional teams to understand customer needs and enhance Salesforce features to meet business requirements.
- Analyse business processes to ensure they are effectively mapped with solution and technical design.
- Provide administrative support, configuration, and customisation services for Salesforce.
- Manage vendor contracts and ensure service level agreements are met.
- Design and implement data and application integration solutions.
- Establish and maintain software configuration management processes, software engineering practices, test automation, and tools.
- Bachelor's degree in Computer Science, Information Systems, or related field.
- At least 6 years of experience in IT, with 2+ years in Salesforce Application development in Sales/Service Cloud and Marketing Cloud.
- Familiarity with System Development Life Cycle and Agile Software Development methodologies.
- Ability to design and optimise business processes and integrate across disparate systems.
- Experience in system and database design.
- Able to work independently and as part of a team.
- Proficient in written and spoken English and Cantonese.
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