Operational Manager

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia GoGoVan Full time
About GoGoVan

We are a dynamic logistics company seeking an experienced Team Leader to oversee the day-to-day operation of our center. As a key member of our team, you will play a vital role in ensuring the smooth execution of our services.

Key Responsibilities
  • Direct and coordinate the activities of our center to meet operational goals and objectives.
  • Develop and implement strategies to improve efficiency, productivity, and customer satisfaction.
  • Motivate and guide frontline staff to enhance performance and achieve desired outcomes.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
  • Identify and mitigate potential obstacles that may impact our services.
  • Provide exceptional customer service through effective communication and problem-solving skills.
About You
  • You hold an Associate's Degree or higher and possess a minimum of 3 years' experience in a call center environment, preferably with expertise in complaint handling.
  • You have excellent command of written and spoken Cantonese, Chinese, and English languages.
  • You are proficient in Microsoft Office applications and possess strong interpersonal, communication, and leadership skills.
  • You can anticipate and resolve problems proactively and demonstrate maturity, independence, and initiative.
  • Prior experience in leading a team is highly valued.
What We Offer
  • A competitive attendance bonus and incentive scheme.
  • Ongoing training and development opportunities to enhance your skills.
  • Access to public holidays, birthday leave, medical insurance, dental insurance, and a multi-cultural work environment.
  • The freedom to work in a casual, flexible, and pet-friendly setting.
  • The chance to grow professionally within a company that promotes learning, continuous improvement, and personal growth.
Why Choose GoGoVan?

We believe in fostering a collaborative and supportive work culture that empowers our employees to excel. If you are a motivated and results-driven professional looking for a new challenge, we invite you to join our team as a Team Leader.



  • Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

    Job OverviewAqi Intl seeks an experienced IT Operations Manager to oversee the daily operations of our SMC team, ensuring smooth infrastructure, systems, networks, and applications. The successful candidate will develop and implement policies, procedures, and processes to improve IT operations and increase efficiency and productivity.Key...

  • Operations Manager

    7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia WNS (Holdings) Limited (ADR) Full time

    We are seeking a skilled Operations Manager to join our team at WNS (Holdings) Limited, a leading Business Process Management company. With a strong focus on operational excellence, you will be responsible for managing teams in achieving metric goals, completing monthly deliverables and tasks.The ideal candidate will have at least 2 years of relevant...

  • Operational Manager

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    Assistant Operations ManagerJob Overview:We are seeking an experienced and skilled Assistant Operations Manager to join our team. As a key member of our operations department, you will be responsible for driving sales growth, managing operating costs, and developing strategies to improve efficiency and productivity.Key Responsibilities:Develop and implement...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Chr. Hansen Holding AS Full time

    We are seeking an experienced IT Operations Manager to lead our Global IT Operation Center in Kuala Lumpur.The successful candidate will oversee the end-to-end operation of Microsoft Intune, including setup, configuration, and maintenance, ensuring seamless integration with other systems.Your Key Responsibilities Will Include:Leading the IT Operations team...

  • Operations Manager

    5 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    We are seeking an experienced Operations Manager to join our team at Trip.com Group. In this critical role, you will be responsible for managing the day-to-day operations of our customer service team, ensuring that we deliver exceptional service to our customers while also driving business results.About the RoleAs an Operations Manager, you will be...

  • Operations Manager

    7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Xcenda Full time

    Xcenda is a global healthcare company that provides innovative solutions to improve patient outcomes. We are seeking a highly skilled Operations Manager to join our team in Kuala Lumpur, Malaysia.Key ResponsibilitiesWe are looking for an experienced Operations Manager to oversee the day-to-day activities of the Control Center Department. The ideal candidate...

  • Operations Manager

    5 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Malls Full time

    **Job Overview**Sunway Malls is seeking an experienced Operations Manager to oversee the daily operations of our retail properties. The ideal candidate will have a strong background in facilities management and excellent communication skills.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Orsted Asia Pacific Full time

    Company OverviewWe are Orsted Asia Pacific, a leading company in the energy sector.Job DescriptionSenior Operations Manager RoleThe Senior Operations Manager will play a key role in driving problems and incidents individually, ensuring process and productivity KPI adherence, and being part of the global team that drives our company to an even higher level of...

  • Operational Manager

    7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Food Republic Full time

    Branch Manager / Assistant Branch ManagerThis role involves overseeing financial management, setting sales targets, and maintaining aesthetics for a non-halal food court. The ideal candidate will have experience in managing budgets, developing strategies to meet sales targets, and controlling costs.The successful candidate will be responsible for the overall...

  • Operations Manager

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Full time

    Job SummaryWe are seeking a skilled Operations Manager to join our team in Thailand. As an Operations Manager, you will be responsible for delivering centralized administrative and operational tasks remotely in an efficient and service-oriented manner.Main ResponsibilitiesPerform facilities management and administration tasks remotely for Thailand, including...

  • Operations Manager

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    The Operations Manager role at Businesslist is a key position in overseeing and coordinating maintenance activities within our facilities or organization.This involves assisting the Maintenance Manager with team leadership, maintenance planning and scheduling, equipment maintenance and repair, safety and compliance, budget management, and continuous...

  • Operations Manager

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia SBM Offshore Full time

    Job OverviewThis position is crucial for ensuring a seamless transition into operations. As an Operations Readiness Manager, you will be responsible for coordinating project management activities, generating the OR philosophy and plan, and monitoring their implementation.The ideal candidate will have a high level of safety awareness and good sense of...

  • Operations Manager

    5 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Aim Coffee (M) Sdn Bhd - Career Page Full time

    Job DescriptionAim Coffee (M) Sdn Bhd is seeking a Senior Operations Executive to join our team. The ideal candidate will have 3-5 years of experience in operations, logistics, or supply chain management, preferably in the food & beverage or retail industry.Key ResponsibilitiesOversee daily business operations, ensuring efficiency in logistics, inventory,...

  • Operations Manager

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Cloud Kinetics Full time

    Cloud Kinetics Technology Solutions Private Ltd is hiring an Operations Manager to oversee the day-to-day operations of our projects. The ideal candidate will have 5-8 years of experience in Project Coordination, Administration, or a similar role.The successful candidate will have good knowledge and experience in Scrum and Agile methodologies, with a strong...


  • Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full time

    About UOBUnited Overseas Bank Limited (UOB) has been a trusted partner in Asia's financial landscape for over 80 years.We operate under the guiding principles of Honorable, Enterprising, United and Committed. These values shape our approach to business and community engagement.Our TeamThe Technology and Operations function at UOB is comprised of five...

  • Operations Manager

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Job DescriptionThe Operations Manager is responsible for the overall management of daily facility operations and maintenance of critical equipment. This position supports business needs while providing a safe work environment.Maintaining facilities tasks and work tickets using the Facilities Request System to ensure timely completion.Regular testing of...

  • Operations Manager

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Malls Full time

    Job SummaryAbout the RoleWe are seeking a highly skilled Operations Manager to join our team at Sunway Malls. The successful candidate will be responsible for ensuring the smooth operation of retail outlets in the shopping mall, maintaining good relationships with tenants, and escalating issues when necessary.The ideal candidate will have a strong background...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job OverviewThe IT Hub Manager at Businesslist will oversee the organization and operation of IT processes within the company, ensuring compliance and efficiency. The successful candidate will have a degree in Business Administration or related field, with 5+ years of experience in IT and people management.This role involves further developing the IT...

  • Operations Manager

    5 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia PT Mitrausaha Indonesia Grup Full time

    Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam.We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others, providing business financing to small and medium-sized enterprises (SMEs) through...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Miki Travel Asia Full time

    Job SummaryMiki Travel Asia is seeking an experienced Operations Manager to oversee the entire cycle of group operations, ensuring operational efficiency and effectiveness. The ideal candidate will have a proven track record in destination management operations, leadership skills, and expertise in operational strategy and efficiency.Key...