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Executive Branch Operations Director

2 weeks ago

Petaling Jaya, Selangor, Malaysia MCIS Life Full time
About This Role

We are seeking an experienced Branch Operations Senior Executive to join our team at MCIS Life. As a key member of our branch, you will be responsible for managing day-to-day operations, providing exceptional customer service, and maintaining confidentiality of customer information.

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a commitment to upholding our company values.

Key Performance Indicators (KPIs)

The following KPIs will be used to measure the success of this role:

  • Customer satisfaction ratings.
  • Branch operational efficiency.
  • Team productivity and performance.
  • Compliance with regulatory requirements.

We are committed to creating a diverse and inclusive workplace where every employee feels valued and respected.