Business Assurance Professional

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full time
Company Overview

FNZ is a leading global provider of outsourced wealth platforms and superannuation services. Our company transforms the way financial institutions serve their wealth management customers through our unique combination of technology leadership, innovation, and asset servicing.

We partner with banks, insurers, and asset managers to help people achieve their financial goals. Today, we are responsible for over USD $1.5T in assets-under-administration, held by more than 24 million customers of some of the world's largest financial institutions. We have a presence in multiple regions, including the United Kingdom, United States, Australia, New Zealand, Germany, China, Singapore, Hong Kong, France, Ireland, Sweden, and the Czech Republic.

Job Description

We are seeking an experienced Quality Assurance Specialist to join our team. The successful candidate will be responsible for providing support to our Operational teams and contributing to the development of our quality framework. This includes identifying areas for improvement and implementing changes to enhance our processes and procedures.

The ideal candidate will have a strong background in quality assurance, with experience in developing and implementing quality frameworks, conducting audits, and providing training to employees. They will also possess excellent communication skills and be able to work effectively with cross-functional teams.

Key Responsibilities
  1. Develop and implement quality frameworks and procedures to ensure compliance with regulatory requirements.
  2. Conduct regular audits to assess the effectiveness of our quality processes and identify areas for improvement.
  3. Provide training and guidance to employees on quality-related matters.
  4. Collaborate with operational teams to resolve quality-related issues and implement corrective actions.


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