Luxury Hotel Operations Director
6 days ago
We are seeking a results-driven and customer-focused Front Office Supervisor to join our team. As a key member of our front office operations, you will be responsible for delivering exceptional guest experiences and ensuring the smooth and efficient operation of our front desk.
Key Performance Indicators (KPIs):- Guest satisfaction ratings.
- Efficiency of check-in/check-out processes.
- Staff performance and development.
- Supervise and train receptionists to deliver exceptional customer service.
- Manage the front office system, including registration, mail, key, and concierge counters.
- Assist with guest services, including handling complaints and resolving issues.
- Coordinate with other departments to ensure seamless guest experiences.
- Bachelor's degree in Hospitality Management or related field.
- Minimum 2 years of experience in front office operations.
- Excellent communication and leadership skills.
- Able to work effectively in a fast-paced environment.
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Johor Bahru, Johor, Malaysia HAVONA HOTEL SDN. BHD. Full timeWith a focus on delivering exceptional guest experiences, we are seeking an experienced Hotel Manager to oversee daily hotel operations. Key Responsibilities:Operational Excellence: Ensure seamless day-to-day hotel operations, including front desk, housekeeping, and guest services.Customer Service: Foster a culture of excellence in customer service to drive...
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Hotel Front Desk Manager
6 days ago
Johor Bahru, Johor, Malaysia Care Luxury Hotels & Resorts Full timeCare Luxury Hotels & ResortsWe are looking for a highly motivated and organized individual to fill the role of Front Office Supervisor. This is an excellent opportunity to develop your skills and knowledge in front office operations and contribute to the success of our hotel.Job Summary:The successful candidate will be responsible for overseeing the...
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Luxury Purchasing Specialist
5 days ago
Johor Bahru, Johor, Malaysia Care Luxury Hotels & Resorts Full timeJob Overview: Care Luxury Hotels & Resorts is seeking a highly skilled Purchasing Assistant to join our team. As a key member of our food and beverage operations, you will be responsible for ensuring the quality and profitability of our purchasing processes.">">Responsibilities:Generate accurate and timely reports, presentations, and other materials to...
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Luxury Train HSSE Director
3 days ago
Johor Bahru, Johor, Malaysia Belmond Full timeJob SummaryThe Eastern & Oriental Express invites applications for the position of Luxury Train HSSE Director. This is a leadership role that requires exceptional skills in managing health, safety, security, and environmental aspects of the train's operations.You will lead the HSSE team to develop and implement strategies that promote a culture of safety and...
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Luxury Hotel Management Position
3 days ago
Johor Bahru, Johor, Malaysia HAVONA HOTEL SDN. BHD. Full timeWe are looking for a results-driven Hotel Manager to join our team at HAVONA HOTEL SDN. BHD. About the Role:Leadership: Provide strategic leadership to ensure the delivery of excellent hotel services and achieve business objectives.Guest Satisfaction: Drive guest satisfaction through effective communication, issue resolution, and proactive service...
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Purchasing Director for Luxury Hotels
10 hours ago
Johor Bahru, Johor, Malaysia linbaq Full timeAbout UsLinbaq is a newly established International Hotel in the heart of Johor Bahru. We are seeking a dedicated and talented Hotel Purchasing Manager to join our dynamic team. This is an exciting opportunity for individuals looking to grow their career in the hospitality industry.We are committed to delivering excellent service and ensuring a highly...
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Operations Supervisor
7 days ago
Johor Bahru, Johor, Malaysia Care Luxury Hotels & Resorts Full timeJob Description:We are seeking an experienced Operations Supervisor to join our facilities team. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our luxury hotels and resorts.Key Responsibilities:Team Leadership: Supervise and motivate junior staff members to achieve their best work.Maintenance Coordination:...
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Executive Hotel Services Director
3 days ago
Johor Bahru, Johor, Malaysia HAVONA HOTEL SDN. BHD. Full timeWe are looking for a skilled and organized Hotel Manager to join our team at HAVONA HOTEL SDN. BHD. About the Job:Hotel Operations: Oversee daily hotel operations, ensuring seamless execution of tasks and activities.Customer Service: Deliver exceptional customer service to drive high guest satisfaction and positive reviews.Financial Management: Manage...
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Facilities Manager
3 days ago
Johor Bahru, Johor, Malaysia Care Luxury Hotels & Resorts Full timeJob SummaryWe are seeking a skilled and detail-oriented Facilities Manager to join our team at Care Luxury Hotels & Resorts. As a key member of our operations department, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional service to our guests.
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HOTEL MANAGER for Budget Hotel
3 days ago
Johor Bahru, Johor, Malaysia HAVONA HOTEL SDN. BHD. Full timeAdd expected salary to your profile for insights.Job Responsibilities:Oversee daily hotel operations, including front desk, housekeeping, and guest services.Ensure excellent customer service to maintain high guest satisfaction and positive reviews.Manage reservations, check-in/check-out processes, and handle guest complaints professionally.Supervise, train,...
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Front Office Supervisor Lead
6 days ago
Johor Bahru, Johor, Malaysia Care Luxury Hotels & Resorts Full timeCare Luxury Hotels & ResortsWe are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office operations, you will be responsible for ensuring the smooth and efficient operation of our front desk.Key Responsibilities:Supervise and train receptionists to ensure excellent customer service and...
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Financial Operations Coordinator
7 days ago
Johor Bahru, Johor, Malaysia Care Luxury Hotels & Resorts Full timeJob OverviewCare Luxury Hotels & Resorts seeks a detail-oriented Financial Operations Coordinator to join our team. As a key member of our accounting department, you will play a vital role in ensuring the smooth operation of our financial systems.ResponsibilitiesProcess payments and documents such as invoices, journal vouchers, employee reimbursements, and...
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Hotel Sales Director
23 hours ago
Johor Bahru, Johor, Malaysia Hyatt Hotels Corporation Full timeWe are looking for an experienced sales professional to join our team as a Director of Sales at Hyatt Hotels Corporation. In this role, you will be responsible for leading the sales division, developing and implementing effective sales strategies, and building strong relationships with customers and internal stakeholders.You will analyze market trends,...
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Hotel Operations Manager
10 hours ago
Johor Bahru, Johor, Malaysia Thistle Hotel, Johor Bahru Full timeAbout the JobWe are seeking a highly skilled and experienced Front Office Manager to join our team at Thistle Johor Bahru. As a key member of our management team, you will be responsible for ensuring the smooth operation of our front office department, maximizing occupancy and revenue, and delivering exceptional guest experiences.Key Responsibilities:Develop...
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Payment Processing Associate
7 days ago
Johor Bahru, Johor, Malaysia Care Luxury Hotels & Resorts Full timeJob SummaryCare Luxury Hotels & Resorts is seeking a highly organized and detail-oriented Accounting Support Specialist to join our team. In this role, you will provide critical support to our accounting department, assisting with daily operations and special projects.DutiesAssist with financial reporting and analysis.Process payroll and benefits...
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Facilities Manager
7 days ago
Johor Bahru, Johor, Malaysia Care Luxury Hotels & Resorts Full timeJob Summary:We are seeking a skilled Facilities Manager to oversee the maintenance and upkeep of our luxury hotels and resorts. The successful candidate will be responsible for ensuring the smooth operation of all facilities, including grounds maintenance, repairs, and general maintenance tasks.Key Responsibilities:Maintenance and Repairs: Perform routine...
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Customer Service Coordinator
6 days ago
Johor Bahru, Johor, Malaysia Care Luxury Hotels & Resorts Full timeCare Luxury Hotels & ResortsWe are looking for a detail-oriented and organized individual to fill the role of Front Office Supervisor. This is an excellent opportunity to develop your skills and knowledge in front office operations and contribute to the success of our hotel.Job Summary:The successful candidate will be responsible for overseeing the...
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Food and Beverage Operations Coordinator
5 days ago
Johor Bahru, Johor, Malaysia Care Luxury Hotels & Resorts Full timeAbout Us: Care Luxury Hotels & Resorts is a leading hospitality company that values excellence in service and quality. We are committed to providing our guests with an exceptional experience, and we are seeking a skilled Purchasing Assistant to join our team.">Key Responsibilities:Develop and maintain effective relationships with suppliers and...
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Building Maintenance Specialist
7 days ago
Johor Bahru, Johor, Malaysia Care Luxury Hotels & Resorts Full timeAbout the Position:The Building Maintenance Specialist will be responsible for performing routine maintenance tasks and repairs to ensure the smooth operation of our luxury hotels and resorts.Key Responsibilities:Maintenance Tasks: Perform routine maintenance tasks, repair equipment, and replace damaged or worn-out materials as needed.Grounds Maintenance:...
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Front Office Team Lead
10 hours ago
Johor Bahru, Johor, Malaysia Thistle Hotel, Johor Bahru Full timeJob OverviewThistle Johor Bahru is a five-star hotel located in the heart of Johor Bahru, offering luxurious amenities and exceptional service to our guests. We are currently seeking a Front Office Manager to join our team and contribute to our success.Responsibilities:Perform day-to-day operations of the Reception, Call Centre, Concierge, and Executive...